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Nextiva Named in the Customers’ Choice Zone in Gartner Peer Insights: ‘Voice of the Customer’ for UcaaS, Worldwide Report

Nextiva was also mentioned as a Notable UCaaS Vendor in the Magic Quadrant for UCaaS, Worldwide
press release | scottsdale, arizona | march 12, 2019

Nextiva ( an industry-leading cloud-based communications provider, announced today that it has been named in the Customers’ Choice Zone of the Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service, Worldwide report. Providers are chosen for this report based on reviews by customers who have experience using a variety of solutions.

“Gartner’s Peer Insights ‘Voice of the Customer’ report is a direct reflection of the positive experiences our customers have when using Nextiva’s solutions,” said Tomas Gorny, co-founder and CEO of Nextiva. “Being named in the Customers’ Choice Zone is an incredible achievement, and represents the daily effort of more than 1,000 people who have built Nextiva from the ground up over the past 10 years.”

According to Gartner, “a vendor’s placement in the top-right corner (the Leaders quadrant) in a Magic Quadrant report does not mean that the vendor is the best choice for an organization. Rather, it simply means that a vendor executes well in its overall market presence and has a good strategy for continuing to do so”. As of November 30, 2018, Nextiva is the highest-rated vendor in the report with an overall rating of 4.6 out of 5 and a willingness to recommend rating of 90 percent, above the mean of 72 percent. Nextiva also has the highest ratings for evaluation and contracting, integration and deployment, and service and support.

Gartner, Peer Insights Context: “Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers.” *Gartner, Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service, Worldwide, Peer Contributors, February 28, 2019.Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Megan Fernandez, et al., 10 October 2018.

*Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.


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