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The virtual phone service small businesses rely on.

100K+ small businesses work anywhere with a cloud-based virtual phone system. Get unlimited calls, SMS, and virtual phone numbers.

Nextiva's virtual phone system on a deskphone, laptop, and mobile
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Rated the Best Business Phone System in 2023‑24 by U.S. News.

The best virtual phone system for remote teams. Small business owners work anywhere with Nextiva.

Virtual phone service pricing

Got pricing questions?

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As low as

$21.95 Question mark icon
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users

Per month / user
Get a Quote

Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration


As low as

$31.95 Question mark icon
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users

Per month / user
Get a Quote

Get all Professional features PLUS

Business Integrations

Real-Time Voice Analytics

Call Recording

Thomas Barr headshot

Nextiva was able to offer us more features at a lower price than our previous provider, including voicemail-to-email, more extensions, and a better overall network.

Thomas Barr, Director of Operations
Local First Arizona

What is a virtual
phone system?

Virtual phone systems let startups and small businesses manage business phone calls in the cloud, including advanced features like call routing and CRM integrations.

Nextiva’s virtual phone system directs incoming calls to any virtual phone number you want. Answer inbound calls on any mobile phone, landline, or VoIP device.

Access more functionality than landlines with its cloud-based functionality. Handle business calls using mobile and desktop apps with outstanding reliability.

Product screens of Nextiva's virtual phone system
Multiple virtual phone system product screens

Why businesses use virtual phone service.

Take business calls on your mobile device or desk phone.

Enhance privacy with a virtual phone number.

Establish a local phone number in any location.

Tailor call management around your business needs.

Send and receive business text messages (SMS).

Lower costs by skipping VoIP office phone expenses.

Simplify business communications without a bulky PBX.

Works on any internet connection, including Wi-Fi.

Top virtual phone system features

Get voicemails in your email or text messages. A voicemail transcription arrives instantly after someone leaves a message on your virtual phone number.

Direct incoming calls to the right team members with an intuitive call flow. Use a custom greeting that plays on every call and even send callers to voicemail outside of business hours.

Record phone calls with your business phone system. Pull insights to train your customer support or sales teams. Access unlimited call recordings for up to six months.

Call routing lets you direct inbound calls to any person or team in real time given a set of rules. This inbound call transfer feature provides call center-like functionality.

Pick new virtual numbers or transfer your business phone numbers with free porting. Maintain a professional appearance with a toll-free number.

Forward inbound calls to any team member. Entrepreneurs use call forwarding to direct calls to voicemail, desk phone, or personal phone line.

Set up a robust phone tree that works with unlimited extensions. An IVR lets incoming callers choose why they are calling to initiate the call transfer virtually.

Level up your business communications with the convenience of text messaging. Exchange SMS messages with your business phone number from the NextivaONE mobile app or desktop softphone.

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Types of virtual phone numbers for small businesses

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Vanity numbers

Enhance your branding with a personalized phone number where the digits spell out a word associated with your business.

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Toll-free numbers

Landline phones are never charged for calling a toll-free number. Toll-free numbers can also make your small business seem larger.

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Local numbers

Have a local number in place for every area that you serve. Put customers at ease with your local presence as a service provider.

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Global numbers

Scale your presence with a phone number for international calls. Simplify international calling in any country worldwide.

Working remotely has never been easier.

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Connect every team member with Nextiva.

Run your business and connect every team member with one platform. Nextiva includes advanced features like video meetings, CRM integrations, and caller ID. Download the free NextivaONE App on iOS or Android.

Get the app
Virtual phone system interface on a mobile app
Virtual fax interface on a mobile app
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Integrate essential business apps.

Improve efficiency by integrating your virtual phone service with apps like Salesforce, Microsoft Outlook, and HubSpot. Unlike Google Voice, place business calls from your CRM.

See integrations

Virtual Phone Service FAQs

Curious about how it all works? Get the answers your small business needs.

It’s easy to secure your virtual phone number. The first step is to choose a virtual phone service provider that fits your budget. Nextiva is the top-rated VoIP provider for small businesses.

Next, you can pick the virtual phone number you want. Start with the desired area code, and a list of available phone numbers will appear.

After you confirm your selection, you can begin calling by downloading the free NextivaONE business communications app.

Small business owners can pick a new number or transfer existing phone numbers into a virtual phone system.

There are four types of virtual phone numbers:

  1. Local phone numbers ‐ A local number associated with a different city through the area code of your choice.
  2. Toll-free number ‐ A distinct phone number that starts with 800, 888, 877, 866, 855, 844, or 833 without a specific location assigned to it and can be dialed from any landline.
  3. Vanity phone numbers ‐ A special phone number where the digits spell out a specific word or phrase.
  4. International phone numbers ‐ A phone number located outside the United States, so callers don’t pay international long-distance to dial your business.

You can use any phone number with Nextiva’s business phone service. The process of transferring phone numbers is known as porting. You can port landline, toll-free, cell phone, virtual, and VoIP numbers.

Nextiva provides this complimentary service with every account. We'll guide you through every step to ensure you transfer your business number successfully.

Watch this short video to learn how to use your existing phone numbers with Nextiva:

To get a new business phone number, you can choose them during account setup. Nextiva accounts also get a toll-free phone number at no charge.

Nextiva offers a complete platform that enables people to work from home, in the office or a hybrid of the two.

More than 100,000 companies of all sizes rely on Nextiva to connect team members in the office and abroad. And business communications spark that growth.

Here are some of the advanced features included with Nextiva’s cloud-based phone service:

  • Cloud phone ‐ Manage your company’s phone system over the internet while keeping your staff connected. Be heard clearly with superior HD call quality.
  • Conference calling ‐ Connect multiple people over a phone line to participate in a conference call, so you can hold important meetings even when people are working remotely.
  • Mobile apps ‐ Equip your team with a full-featured business communications app. It works seamlessly with its users on desktop apps. NextivaONE is free for iOS, Android, Windows, and macOS — and even works in your web browser.
  • Business text messaging ‐ On Nextiva’s Professional plan and higher, users can send and receive SMS-based text messages from their business phone system using their mobile device or desktop app.
  • Video conferencing ‐ There is no need to travel when you can connect face-to-face, using HD video meetings with other NextivaONE users.
  • Video conferencing ‐ There is no need to travel when you can connect face-to-face, using one-to-one HD video calls with other NextivaONE App users.
  • Voice calling ‐ You don’t need a cell phone or desk phone when you can call from your business line directly from the app.

A virtual phone number issued by a VoIP provider connects calls to a user’s softphone app, VoIP desk phone, or forwards incoming calls to any number, such as a cell phone.

With a virtual number, all you need to do is set up the call management features like business hours, auto attendants, and outbound caller ID preferences.

Some small business owners want all their phones to ring at once, like Google Voice — and that’s easily done with Nextiva.

Free virtual numbers can be reassigned, so choosing one from a top-rated business VoIP provider like Nextiva is best.

No, physical phones aren’t necessary to realize all the benefits of Voice over Internet Protocol (VoIP). With the NextivaONE App, businesses can provide phone service for their employees. It’s available for Windows, macOS, iOS, and Android.

Nextiva customers can provide their team with affordable physical phones whenever they want. All that’s needed is a high-speed broadband connection.

You can select a new phone number for your business while setting up your phone system. Pick out any available local, vanity, or toll-free number. It’s up to you.

Talk with a Nextiva phone system expert to see which numbers are available. They can discuss which area codes and prefixes you can get for your business.

Watch this short video to learn about how to get a new business phone number:

Remember that prospects and customers will try to call your old phone line, so be sure to set up call forwarding and transfer it if you haven't done so yet.

2 Billion+ Calls on our network
100,000+ Happy customers
1,000+ Global employees

Equip your team with the best virtual phone service from Nextiva.

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