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Product Unified communications and CX solution. AI employee for customer conversations. Omnichannel customer experience platform. Phone service for any size business.

AI Capabilities Works tasks start to finish. Real-time agent guidance. Handle incoming calls 24/7.

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Industries Streamline patient operations. Deliver secure, reliable service. Close deals faster. Increase sales and loyalty. Drive service revenue. Win more clients.

Resolve claims faster. Keep deliveries on track. Fill more tables. Inspire more giving. Engage every student. Serve your community.

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Call features

What is Circular Call Routing?

Circular routing is a call distribution process wherein calls are routed to agents specified in the order specified. When an agent at the top of the list takes a phone call, they are moved to the bottom of the list: ABCD, BCDA, CDAB, DABC.

Circular routing provides calls fairly based on the number of calls available.

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