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What is an Auto Attendant?

AA stands for Auto Attendant. An Auto Attendant is an audible menu of options where a caller can use their dial pad to direct their own call.

Dial pad numbers correspond to individual actions taken. Selections forward callers to specific phone numbers, direct extensions, various call center queues, or voicemails.

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Eric Siu, CEO

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
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