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Internet phone service built for your business.

Cut the cord with your old phone service and obliterate costly phone bills. Use your existing internet connection to call worldwide using VoIP technology.

How it works Plans & pricing
Internet Phone Service
Courtney Steele, Teres Nail Bar
After 8 years of being with Nextiva, their customer service still blows me away. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012
Get more from your internet phone service

Get more from your internet phone service

Voice over Internet Protocol (VoIP) is the new, modern way to make and receive phone calls. Most high-speed internet connections include cable, DSL, or fiber-optic broadband service. Experience the same great phone service without old-school handsets or telephone lines.

You already pay your ISP — business VoIP lets you maximize your investment.

Pricing for internet phone service

Pricing
Month to Month
Contract
Users
Enterprise
Starts at
$30
/mo per user
Pro
Starts at
$25
/mo per user
Basic
Starts at
$20
/mo per user
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS  
Nextiva App  
Professionally Recorded Greeting  
Unlimited Conference Calls  
Call Recording  
Voicemail to Text Delivery  
Voice Analytics  
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields  
Reporting / Analytics  
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards  
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic  
Survey Scheduling  
Spam Protection  
Custom Landing Pages  
Live Chat Features  
Automatic Case Creation  
Chat Transfer  
Chat Scheduling  
Chat History  
Customized Chat  
Round-Robin Distribution  
Offline Chat  
Unlimited Chat  
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder  
Custom Dashboards  
1-4
Users
5-19
Users
20-99
Users
+100
Users
Month to Month
Contract
Enterprise
Starts at
$30
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Basic
Starts at
$20
/mo per user
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports

Why businesses prefer internet phone service

VoIP has many advantages over traditional landline phones. Its lower costs and flexibility make it ideal for businesses large and small.

  • Setting up a VoIP phone system is simple and easy
  • Advanced calling features at your fingertips
  • Affordable, optional VoIP phones and equipment
  • Mobile app to take your business phone service with you on your smartphone
  • Flexibility to add, adjust, or remove users instantly
  • Set up local area codes, out of the area, and toll-free VoIP phone numbers
  • Unlimited toll-free calling across the United States and Canada
  • Scalability to grow and add onto existing PBX systems
  • Superior voice quality using HD Voice technology
  • Voicemail-to-Email, and manage your voicemail messages anywhere

Your phone service needs aren’t “small.”

Your goals are big; we help you focus on them, not your phone service.

Live phone, email, and chat-based customer support

Recommendations for tested and certified VoIP phone equipment

Everything your business needs — an auto-attendant, call forwarding, advanced voicemail, custom caller ID, and more.

Grow your business with internet phone service.

Requirements

Requirements for internet phone service.

Experience better phone service with a high-speed broadband connection. A faster internet connection means you can do more, such as video conferencing or team video

You only need 100 kbps of bandwidth per phone line.

A modest 10 Mbps connection supports approximately 100 phone lines.

Top internet phone service features

Here are several advanced features you can expect from a high-quality VoIP provider. Gone are the days of waiting for your phone company to add features to your account.

Get it all, plus live customer support with Nextiva.

Unlimited Calling to U.S. & Canada

No more long-distance or toll charges to speak with your customers. With unlimited incoming and outgoing calls, you can focus on business, not the phone bill.

Voicemail-to-Email

Increase your productivity by listening to your voicemail messages right from your email. If you can read your email, you can hear your voicemail.

Business Text Messaging

Engage customers with business text messaging using your internet phone service. For many people, it’s more convenient than a phone call. Running behind? Shoot customers a text in seconds.

Call Queuing

Even if you’re on the phone, incoming calls can wait on hold (with hold music) until you can answer. Inform them about special offers with comfort messages to drive sales. Grow your small business on a budget.

Professional Calling App

Finally, internet phone service that travels with you! Stay in contact with prospects, customers, and co-workers with the Nextiva App. Use it on Windows, Mac, iOS, and Android.

Auto Attendant (Phone Tree)

With an Auto Attendant, tell callers to press “1” for sales and “2” for support. Whisper is a feature that tells you why someone is calling right when you answer the phone.

Internet Phone Service FAQs

What is the best phone service for small business?

Small businesses have many options for their company’s phone service. Nextiva is the best internet phone service for value, features, support, and pricing. Nextiva remains the highest-rated VoIP service provider by customers on GetVoIP.

How much does internet phone service cost?

Internet phone service costs between $20 and $30 per month for every user. Internet phone service has much lower international calling rates compared to old-school landlines. Some VoIP providers include unlimited calling across the United States and Canada.

How do I set up VoIP phone service?

Setting up VoIP is not much different than plugging in your telephone. Internet phone service requires a functioning internet connection. If you have a desk phone, you plug in the internet cable and power cord in the back of the phone, and it will set itself up. If you don’t have a VoIP phone, no problem. Download the Nextiva App, sign in, and begin taking calls.

Do I need a VoIP phone?

No, you don’t need a hard-wired phone to make and receive calls. In many businesses, employers provide staff desk phones. Businesses often equip conference rooms and offices with internet phone service. The softphone capabilities allow users to take calls in the office or while away from work. Learn more about how many phone lines your business really needs.

What is a VoIP service provider?

For internet phone service to work, you will need a VoIP service provider. Nextiva is one such provider that businesses use for their entire telephone system. VoIP service providers handle all calling functions without additional technical expertise. A VoIP service provider routes calls onto the public switched telephone network (PTSN). They also manage sophisticated calling features like call waiting, recording, and barge-in.

Can I use my existing phone number?

Yes, you can migrate your existing phone numbers through a process known as porting. Like cell phone numbers, you can also port to a new internet phone service provider. You don’t have to do anything except keep your phone service account in good standing.

If you don’t have an existing business phone number, you can always buy new ones from the VoIP service provider. Nextiva users also get a free local number and a toll-free number.

Get ready for the best internet phone service you've ever had.

 

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