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Internet phone service built for your business.

Cut the cord with your old phone service and obliterate costly phone bills. Use your existing internet connection to call worldwide using VoIP technology.

How it works Plans & pricing
Internet Phone Service
4.6 4.6 out of 5
4.6 4.6 out of 5
4.5 4.5 out of 5
5.0 5 out of 5
Courtney Steele, Teres Nail Bar
After 8 years of being with Nextiva, their customer service still blows me away. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012
Get more from your internet phone service

Get more from your internet phone service

Voice over Internet Protocol (VoIP) is the new, modern way to make and receive phone calls. Most high-speed internet connections include cable, DSL, or fiber-optic broadband service. Experience the same great phone service without old-school handsets or telephone lines.

You already pay your ISP — business VoIP lets you maximize your investment.

Pricing for internet phone service

Basic

Business Phone Service
As low as

$20

 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features

Pro

Business Phone Service
As low as

$25

 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features

Enterprise

Business Phone Service
As low as

$30

 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

Why businesses prefer internet phone service

VoIP has many advantages over traditional landline phones. Its lower costs and flexibility make it ideal for businesses large and small.

  • Setting up a VoIP phone system is simple and easy
  • Advanced calling features at your fingertips
  • Affordable, optional VoIP phones and equipment
  • Mobile app to take your business phone service with you on your smartphone
  • Flexibility to add, adjust, or remove users instantly
  • Set up local area codes, out of the area, and toll-free VoIP phone numbers
  • Unlimited toll-free calling across the United States and Canada
  • Scalability to grow and add onto existing PBX systems
  • Superior voice quality using HD Voice technology
  • Voicemail-to-Email, and manage your voicemail messages anywhere

Your phone service needs aren’t “small.”

Your goals are big; we help you focus on them, not your phone service.

Live phone, email, and chat-based customer support

Recommendations for tested and certified VoIP phone equipment

Everything your business needs — an auto-attendant, call forwarding, advanced voicemail, custom caller ID, and more.

Grow your business with internet phone service.

Requirements

Requirements for internet phone service.

Experience better phone service with a high-speed broadband connection. A faster internet connection means you can do more, such as video conferencing or team video

You only need 100 kbps of bandwidth per phone line.

A modest 10 Mbps connection supports approximately 100 phone lines.

Top internet phone service features

Here are several advanced features you can expect from a high-quality VoIP provider. Gone are the days of waiting for your phone company to add features to your account.

Get it all, plus live customer support with Nextiva.

Unlimited Calling to U.S. & Canada

No more long-distance or toll charges to speak with your customers. With unlimited incoming and outgoing calls, you can focus on business, not the phone bill.

Voicemail-to-Email

Increase your productivity by listening to your voicemail messages right from your email. If you can read your email, you can hear your voicemail.

Business Text Messaging

Engage customers with business text messaging using your internet phone service. For many people, it’s more convenient than a phone call. Running behind? Shoot customers a text in seconds.

Call Queuing

Even if you’re on the phone, incoming calls can wait on hold (with hold music) until you can answer. Inform them about special offers with comfort messages to drive sales. Grow your small business on a budget.

Professional Calling App

Finally, internet phone service that travels with you! Stay in contact with prospects, customers, and co-workers with the Nextiva App. Use it on Windows, Mac, iOS, and Android.

Auto Attendant (Phone Tree)

With an Auto Attendant, tell callers to press “1” for sales and “2” for support. Whisper is a feature that tells you why someone is calling right when you answer the phone.

Internet Phone Service FAQs

What is the best phone service for small business?

Small businesses have many options for their company’s phone service. Nextiva is the best internet phone service for value, features, support, and pricing. Nextiva remains the highest-rated VoIP service provider by customers on GetVoIP.

How much does internet phone service cost?

Internet phone service costs between $20 and $30 per month for every user. Internet phone service has much lower international calling rates compared to old-school landlines. Some VoIP providers include unlimited calling across the United States and Canada.

How do I set up VoIP phone service?

Setting up VoIP is not much different than plugging in your telephone. Internet phone service requires a functioning internet connection. If you have a desk phone, you plug in the internet cable and power cord in the back of the phone, and it will set itself up. If you don’t have a VoIP phone, no problem. Download the Nextiva App, sign in, and begin taking calls.

Do I need a VoIP phone?

No, you don’t need a hard-wired phone to make and receive calls. In many businesses, employers provide staff desk phones. Businesses often equip conference rooms and offices with internet phone service. The softphone capabilities allow users to take calls in the office or while away from work. Learn more about how many phone lines your business really needs.

What is a VoIP service provider?

For internet phone service to work, you will need a VoIP service provider. Nextiva is one such provider that businesses use for their entire telephone system. VoIP service providers handle all calling functions without additional technical expertise. A VoIP service provider routes calls onto the public switched telephone network (PTSN). They also manage sophisticated calling features like call waiting, recording, and barge-in.

Can I use my existing phone number?

Yes, you can migrate your existing phone numbers through a process known as porting. Like cell phone numbers, you can also port to a new internet phone service provider. You don’t have to do anything except keep your phone service account in good standing.

If you don’t have an existing business phone number, you can always buy new ones from the VoIP service provider. Nextiva users also get a free local number and a toll-free number.

Get ready for the best internet phone service you've ever had.

 

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