Small Business Solutions

Never miss a customer.
Never lose a conversation.

XBert AI answers the phone, texts with customers, sets appointments, and more — while you focus on work.

Get a Demo See Pricing Plans from $15/user/mo
G2 4.5/5 from 3,200+ reviews
Trustpilot 4.8/5 from 8,000+ reviews
U.S. News Best Business Phone System

From local businesses to global brands, over 1 million users trust Nextiva'

Taco Bell
KFC
Amazon
San Antonio Spurs
UPS
Hyundai
Einstein Bros Bagels
IKEA
AAA
Texas Roadhouse
Shelby
Taco Bell
KFC
Amazon
San Antonio Spurs
UPS
Hyundai
Einstein Bros Bagels
IKEA
AAA
Texas Roadhouse
Shelby
The Challenge

You’re Losing Customers to Missed Calls and Scattered Tools

Missed calls, scattered conversations, and zero visibility into what your team said to whom. It’s not a people problem. It’s a tools problem.

Missed calls = missed revenue.

67% of callers who reach voicemail won't leave a message. They'll call your competitor instead.

Lost revenue Silent churn

Too many tools, no single view.

Phone app, texting app, email, CRM, video. Your customer data lives in 5 places. Your team sees fragments, not the full picture.

Context lost Tab overload

You can't hire your way out.

Adding headcount to answer phones and follow up on leads doesn't scale. You need systems that work while you focus on your business.

Burnout risk Diminishing returns
AI Receptionist

XBert AI can answer every call, text, or message. No new hires needed.

Missed calls are missed revenue. XBert AI picks up every call, responds to texts, schedules appointments, and follows up — automatically. Your team gets phone, text, video, and email in one app. XBert handles the frontline.

Get a Demo
Megan
Megan O’Sullivan AI Hi, I’m interested in… Responding to inquiry
2m
Derek
Derek Nguyen AI Thanks for the update Resolved
12m
Rachel
Rachel Kim AI Call completed Follow-up scheduled
25m
Michelle
Michelle Chen Schedule confirmed Appointment booked
1h
Megan
Megan O’Sullivan AI Live chatting with Sarah Mitchell
Megan AI is live chatting with Sarah Mitchell
Hi, I’m interested in your enterprise plan. Can you tell me more about pricing? 2:31 PM
Of course! Our enterprise plan starts at $99/user/month with volume discounts available. 2:33 PM
That sounds great. Can we schedule a demo? 2:34 PM
Customer Info
Sarah Mitchell
Sarah Mitchell
sarah.mitchell@company.com
VIP Enterprise
Recent Activity
Call – 12 min Yesterday
Email opened 2 days ago
Meeting booked 1 week ago
Customer Value
$24,500 Lifetime Value
18 Interactions
Sentiment
Very Positive
CALL COMPLETED
3m 44s
Caller
AI Summary
Answered by XBert AI
SUMMARY

Sarah Mitchell asked about business hours and scheduled a consultation. Appointment confirmed.

APPOINTMENT
Tomorrow 2:00 PM
SENTIMENT
Positive Excited Curious
XBert AI Resolutions
49
Calls Handled
12
Appts Booked
156
FAQs Resolved
94%
Satisfaction

Built for businesses like yours.

Works with your favorite tools and platforms

Salesforce HubSpot Zendesk Microsoft Teams Google Workspace Zapier Zoho ServiceNow Salesforce HubSpot Zendesk Microsoft Teams Google Workspace Zapier Zoho ServiceNow
Your AI Receptionist

XBert: Never miss a call again

Answers calls, books appointments, handles FAQs, and routes urgent requests to you, 24/7.

Learn more
Command Center

NEXT: Know every customer by name

Every call, text, and email logged automatically. When a customer reaches out, you see their full history.

Learn more

What changes on day one.

Missed calls

Every call answered

Customers reach a real voice, yours or XBert's, every time they call. No more voicemail black holes. After-hours, weekends, lunch breaks: covered.

24/7 coverage AI + human
Scattered tools

One app, full picture

Phone, text, email, video, CRM: all in the same place. When a customer calls, you see everything: past conversations, purchases, open issues. No tab switching.

Unified inbox Built-in CRM
Scaling

Grow with us

Download the app and start taking calls in minutes. No IT team, no contracts, no migration later. Add users and features as you grow. The platform scales with you.

Minutes to set up No switching later

People can do
amazing things as
long as they have the
right tools.

Tomas Gorny Tomas Gorny — Founder & CEO, Nextiva

Set up in minutes

Download the app and start taking calls today. No IT team required.

Your AI receptionist

XBert answers calls, books appointments, and routes customers 24/7.

Award-winning support

Real humans, real help. 24/7 support rated 4.8/5 on Trustpilot.

FAQs

Frequently Asked Questions

How much does Nextiva cost for a small team?

Plans start at $15 per user per month and include phone, messaging, video, and basic CRM features in one app. Compare that to what you’re probably paying today for a separate phone service, texting app, video tool, and CRM. Businesses regularly save by consolidating everything into one platform.

Can I keep my existing phone number?

Yes. Nextiva offers free number porting so you keep the business number your customers already know. Local numbers typically transfer in 3–5 business days, toll-free numbers in 7–10 business days. Your existing number continues working throughout the transition.

How quickly can my team start using it?

Most teams are up and running in minutes. Download the app on your phone or computer, sign in, and start taking calls. If you use desk phones, just plug them in and they auto-configure. No IT team, no consultants, no weekend migration projects.

What happens when I'm away from my desk?

You never miss a customer. The Nextiva mobile app keeps you connected from anywhere. XBert AI can answer calls and handle common questions when you’re unavailable. Calls can be forwarded, voicemails are transcribed to text and sent to your inbox, and every interaction is logged so you can follow up on your own schedule.

Is this overkill for a small business?

Not at all. You use what you need and ignore the rest. Start with business phone and texting, then turn on video, CRM, or AI features as your business grows. The point is you won’t have to switch platforms later. Everything is already there when you’re ready for it.

What if I need help setting things up?

Nextiva includes free onboarding and 24/7 support with every plan. Call, chat, or email and a real person will walk you through setup, answer questions, or troubleshoot any issues. Our support team is rated 4.8 out of 5 on Trustpilot, and our Amazing Service guarantee means we don’t stop until you’re up and running.

See Nextiva in action

Talk to a product expert: 800-799-0600

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★★★★★ 4.7/5

Rated by 8,000+ verified customers on Trustpilot

60%

Average cost savings reported by small businesses switching from traditional phone systems

An incredible 98% improvement in customer response time and an 11% increase in positive reviews.

Hyundai 968 Dealerships, Global Automotive
Get unlimited calling and XBert AI plans from $99/mo Get AI plans from $99/mo