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What is a Call Group in VoIP?

CG stands for call group. A Call Group is a collection of phones that receive calls directed to a single phone number or extension.

Call Groups employ a variety of Call Distribution methods and can send the call to all the users simultaneously, or one at a time in a specified order. Other names for a call group are Ring Group or Hunt Group.

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What is a Call Group in VoIP?

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

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