Nextiva + Square Appointments Integration
Connect Square scheduling with NEXT to manage appointments alongside customer interactions.
Overview
Connect Square with the NEXT Platform to make appointment scheduling easier to manage. Teams can create, modify, and cancel appointments while keeping scheduling close to the customer conversation.
Keep scheduled services connected to the customer:
- Create appointments: Schedule a new Square appointment.
- Modify appointments: Update appointment details as plans change.
- Cancel appointments: Remove appointments that are no longer needed.
Requirements
- Active NEXT account
- Active Square account
FAQs
What Square appointment actions are supported?
You can create new appointments, modify existing appointments, and cancel appointments directly from NEXT.
Can I update an existing Square appointment?
Yes. You can modify appointment details when schedules change.
Can I cancel a Square appointment through NEXT?
Yes. You can cancel existing appointments directly from NEXT.
Can agents see customer information when an interaction comes in?
Yes. Screen pop can surface relevant customer context for incoming interactions.
