Nextiva + athenahealth Integration
Connect NEXT with athenahealth to bring patient verification, scheduling, and call transcriptions into one connected workflow.
Overview
Connect NEXT to your athenahealth environment so staff can verify callers, access the appropriate patient record, schedule appointments, and write call transcriptions back to athenahealth without repeatedly re-entering information across systems.
Spend less time switching systems and more time helping patients:
- Patient verification and lookups: Verify callers and pull up patient records in athenahealth.
- Appointment scheduling: Book patient appointments as part of the connected NEXT workflow.
- Transcription write-back: Write call transcriptions back to athenahealth.
Requirements
- Active NEXT account
- Active athenahealth account
FAQs
What Athenahealth capabilities does the integration support?
You can verify callers, look up patient records, schedule appointments, and write call transcriptions back to athenahealth.
Does this work with athenaOne?
Yes. athenahealth may also be referred to as athenaOne, or by individual modules such as athenaClinicals, athenaCollector, and athenaCommunicator.
Who is this integration designed for?
It is designed for ambulatory practices, specialty groups, and community hospitals using athenahealth.