Operations
Our Operations group is all about Amazing Service! They’re passionate about ensuring our customers’ success.
We love what we do
At Nextiva, our team does amazing things to help over 150,000 businesses in the U.S. solve their toughest communication challenges. Our team is our competitive edge and consists of more than 1000 talented individuals that embrace Amazing Service®.
"The company culture is unlike any other! Nextiva allows you to play hard, and work harder without even realizing it. Working for Nextiva allows you to have a work-life balance. The culture ensures you have fun while you work, and motivates you to better yourself and further your career in the company." Jillian Ritivoy Account Executive
“What I like about working at Nextiva is getting the opportunity to do things you can’t at most companies. I have had the opportunity to donate blood, volunteer to build/paint a little neighborhood library, and helped raise money for ALS with the ice bucket challenge! I am constantly learning new things here and am grateful for these opportunities to give back with Nextiva Cares.” Paige Florschuetz vFAX
“I love working at Nextiva because of the people I work with. I walk into the office and everyone is always so eager to work and help each other, that it makes the environment so gratifying to be in everyday. I enjoy my position because I work closely with operations management, and I am able to see plans get executed and can directly see the changes that make Nextiva what it is.” Hannah Erickson Data Administrator
"I feel like Nextiva is my 2nd family. We are all driven to make sure our customers have the best experience possible and we have fun doing it. Whether it is a celebration where we get to dress silly, a contest or just a regular day - my coworkers make each day enjoyable." Thomasina Cady Customer Support Manager
"Nextiva is unlike any other employer I’ve worked for in the aspect that they take the time to make their employees feel appreciated, whether it is lunch, t-shirts, company events or even simply a hand written thank you note." Tallon Brown Support Team Lead
"I can honestly say without a doubt that I love my job. I truly feel like my individual happiness and well-being is made a priority. I have been given many opportunities that continually challenge me in positive ways and have really helped me grow personally as well as professionally. Nextiva definitely makes balancing work and life more than possible. I couldn't think of a better place to work." Heather Miller UI Designer
"I enjoy working at Nextiva because of the relaxed, flexible environment where good ideas and initiative are rewarded. People seem to be given flexibility to expand, grow and develop more than in other places I've been." Brian Barr Software Engineer
"I have never worked somewhere that spends so much of their resources on making sure their customers are always taken care of. It is very refreshing to go somewhere every day that has multiple departments trying to accomplish the same thing; it makes for a wonderful atmosphere. The amount of collaboration and openness between departments is awesome and makes my life so much easier on a daily basis." Joe Hanley Channel Operations Manager
"There is so much passion for the company and everyone is here to make sure we provide our customers with an amazing experience. Amazing Service isn’t just a statement but it’s a way of life at Nextiva." Jamie Brown Technical Support Manager
"Nextiva's culture is more like a family. We all work together and I feel appreciated and valued every day." Matt Webb NOC Supervisor
"Not only is the office a welcoming environment where we are all encouraged to shine, our culture team thinks of everything – access to a great wellness coach, fun team builders all year long, a great anniversary program, even free turkeys on Thanksgiving … we truly are spoiled." Cara Plowman Channel Operations Manager
“Nextiva has a great team environment and amazing company culture. It’s fun to come to work every day! I’ve been given so many opportunities to grow both professionally and personally since joining the team.” Blair Weiss Senior Sales Manager
“I love how Nextiva welcomes new ideas and innovation. Not only will your ideas be heard, but it’s very realistic that your ideas will be implemented if they improve the business. This makes me feel empowered to make a difference at the company on a daily basis.” Paul Kida Product Manager
“There is never a dull moment. I am always challenged by things I am interested in. I like to be challenged. I like the fact that what I do helps customers and that I can make a difference. This helps us keep the customers we have and attract new ones. This is a very professional atmosphere but with a hint of playfulness. This environment is conducive for me to be able to do my best work.” Jack Reyes Engineer
“The best thing about Nextiva is the people that are here, everyone is awesome and friendly. I never worked at a place where your managers, VP, and even the CEO of the company treat you with respect. Also, one of my favorite parts of my job is every Friday we have 3 PM throw down, we all do some sort of fun competition between the sales floor and it is always a great time where everyone gets to have a moment to have fun and laugh a ton!” Dale Turner Account Executive
“Nextiva has been the best job I have ever had. The people and culture here are the reason I come to work each day. Nextiva truly cares about its employees and provides a fun atmosphere to work in. Games, contests, spirit days, and lunch each Friday are only some of the perks of working for Nextiva. This is definitely the company I plan to spend the rest of my career with!” Jeremy Benes Senior Sales Manager
