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Plans and Pricing

Choose annual and save!

Hero pricing

Number of users

Monthly

Annually

Save up to 27%

Essential

Easy, quick start plan.
FromNormally $18.95
$25.95 Save 22%

$25.9518.95

/user/mo Question mark icon
 
ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$30.95
$29.95
$25.95
$24.95
$28.95
$27.95
$23.95
$22.95
$26.95
$25.95
$21.95
$20.95
$25.95
$23.95
$19.95
$18.95
$23.95
$21.95
$18.95
$17.95
*Standard pricing, does not reflect promo discounts

Unlimited voice & video calling

Voicemail

Toll-free numbers

Outlook/Google Contacts Integrations

Unlimited internet fax

Professional

Great choice for smaller teams.
FromNormally $22.95
$30.95 Save 25%

$30.9522.95

/user/mo Question mark icon
 
PROFESSIONAL monthly agreement
PROFESSIONAL 12 mo. agreement
PROFESSIONAL 24 mo. agreement
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$35.95
$33.95
$30.95
$29.95
$33.95
$31.95
$28.95
$27.95
$31.95
$29.95
$26.95
$25.95
$29.95
$27.95
$24.95
$23.95
$27.95
$25.95
$22.95
$21.95
*Standard pricing, does not reflect promo discounts

Everything in Essential, plus:

Unlimited conference calls, 40 participants

Unlimited video conferencing, up to 250 participants

Screensharing

Auto attendant (multi-level)

Mobile and Desktop SMS/MMS

Salesforce/HubSpot Integrations

Still not sure?

Compare all features

The most successful brands trust Nextiva.

Nextiva Pricing FAQs

To purchase Nextiva, contact our sales team at (888) 380-1886, chat with us, or request a demo. We’ll discuss your business needs to suggest the best solution for you.

Yes! Nextiva sells and rents high-quality VoIP devices that work seamlessly in the home or office, including desk phones, cordless phones, conference phones, and headsets. The best part is that we preconfigure the devices so that you can use them instantly.

Plus, if there are manufacturer rebates or discounts available, we’ll let you know so you can save even more.

Nextiva offers many flexible options, all built to meet your needs. You can choose a monthly plan with no commitment. Maximize your savings by committing to a contract term for 12, 24, or 36 months.

We accept all major credit or debit cards. Optionally, you may switch to an eCheck (via ACH) method after completing the initial payment. You can also choose to pay on a monthly or annual basis.

We take the privacy and security of communications seriously. We’ve invested millions into building the most reliable and secure network. Here are just some of the security practices we follow:

  • Continuous 24/7 network monitoring
  • Certified to meet SOC 2, ISO/IEC 27001, and PCI compliance
  • TLS + SRTP call encryption between endpoints
  • Transparent network status page

And it pays off. We deliver 99.999% uptime and connect billions of conversations every year.

A VoIP (Voice Over Internet Protocol) phone plan is a plan that will allow your business to convert from a traditional landline phone service to an internet-based plan for all your incoming and outgoing calls.

Nextiva provides every customer with unlimited 24/7 live support. Every plan benefits from our 99.999% uptime. We actively monitor our network around the clock for maximum reliability. But that’s just the start.

Our plans include powerful VoIP features, including unlimited nationwide calling, online fax, complimentary toll-free number, voicemail to email, and auto attendant. Plus, we’ll migrate your existing phone numbers at no charge.

You can change your service anytime. Our plans grow with your company through the ups and downs. If you find your current plan no longer suits your needs, reach out to your Client Success Manager or call us at (888) 380-1886 to discuss your account.

Our most popular plan is Nextiva Enterprise, which offers the most features and functionality for small and mid-size companies. In addition to extensive business communication features, it provides advanced integrations with apps like Microsoft Teams, Salesforce, and Oracle.

If you have a smaller budget, check out the Nextiva Essential plan for the core business communication features like unlimited calling nationwide, auto attendants, online fax, and more. You also get a mobile and desktop app at no extra cost for the freedom to work from anywhere.

And suppose you want to connect your on-premises PBX to Nextiva. In that case, we offer flexible SIP trunking as low as $14.95 per month.

No matter which plan you choose, Nextiva is the best value for your customer and team communications. Chat with one of our product experts to discuss which plan is best for you.

We founded Nextiva in 2006 on Amazing Service. That’s not a tagline — it’s our not-so-secret advantage no one else can beat.

Over 100,000 companies rely on Nextiva for its rock-solid reliability. You get more than just a dial tone; you get peace of mind. Our 1,200+ team members are driven to provide you with the best customer service you won’t find anywhere else. In the past year, more than a billion conversations took place over our network.

U.S. News ranked Nextiva the “Best Business Phone System” three years in a row out of more than 20 VoIP providers. In addition, the technology review platform G2 noted that our communication platform was one of the easiest to use, making it an excellent fit for any business.

Nextiva is so much more than a VoIP phone system. Nextiva was ahead of the curve by introducing its unified communications solution, NextOS, long before the UCaaS went mainstream.

Now it has become the ultimate business communications platform that brings teams and customers closer. Ready to experience Amazing? Speak with one of our product experts today!

A VoIP plan cost starts at $18.95 per user per month at Nextiva. But, make sure to contact one of our agents for a personalized plan for your business.

Why you need to
make the switch
to a VoIP Phone Plan

As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.

If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:

  • Cost-efficient:
    • Equipment required: Unlike traditional phone services, a VoIP system doesn’t need to have physical locations to hardwire anything. So, with a VoIP plan, you will save by just using your internet connection. You can use hard or soft phones.
      • A hard-ware phone will look like a typical “desk phone” but it will be using the internet to function. A softphone on the other hand uses software that can be installed in a mobile or computer to make or receive calls.
    • Calls cost: With a VoIP plan, you wont pay for each call, you’ll have unlimited voice calling.
  • Better sound: With a VoIP phone you’ll have high-quality sound where the audio won't be fuzzy and your clients will be able to hear you very well.
  • More features: Have extra features at your disposal like auto attendants, call recording, mobile and desktop apps to make and receive calls, video conferences, texts and more.

Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.

Essential:

  • With our essential plan, you get everything you need to get started. It can be recommended for a small business that still might not need all the features we have available. Here are the main features you’ll have:
    • Unlimited voice calls
    • Video calling for up to 45 mins per video call
    • Video meetings for up to 45 mins per meeting for up to 250 participants.
    • Options to get a local and toll-free numbers for free
    • Email notifications for any voicemails you receive

Professional:

With this VoIP plan at Nextiva, you get everything you have with Essential, but more.

  • Conference calls with up to 40 participants
  • Up to 3,000 of toll-free minutes
  • Integrations with CRM and customer-facing popular apps
  • Features like multi-level auto attendant and SMS notifications of any voicemails

Enterprise:

Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.

  • Unlimited participants on conference calls
  • 12,500 toll-free minutes
  • IIntegrations with enterprise apps for CRM
  • Option for call recording

Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!

Read more

Core

Voice contact center

All the essential tools your teams need to operate a best-in-class inbound, outbound, or blended global contact center.

Blended inbound/outbound

Agent desktop plus

Geo redundancy

Call recording

Nextiva Business Phone Service integration*

Premium

Digital engagement

Everything in Core plus omnichannel support and essential quality management (QM).

EVERYTHING IN CORE, PLUS:

Chat

Email

SMS

Essential quality management (QM)

Optimum

Workforce optimization

Everything in Premium plus full workforce optimization (WFO) capabilities to manage and motivate on-site or remote teams.

EVERYTHING IN PREMIUM, PLUS:

Enterprise quality management (QM)

Proactive notification

Enterprise workforce management (WFM)

Ultimate

Workflow automation

Everything in Optimum plus analytics and workflow automation tools and apps.

EVERYTHING IN OPTIMUM, PLUS:

Interactions analytics

Graphical no-code workflows

Entire workflow automation suite

*Nextiva Business Phone Service sold separately.

Compare plan features

Core functionality
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Core functionality
BLENDED INBOUND/OUTBOUND

Handle inbound and outbound communication, or blended to get the right level of agents with traffic.

AGENT DESKTOP PLUS

Access via web browser login.

GEO REDUNDANCY

Safeguard your data across multiple data centers.

CALL RECORDING

Inbound or outbound call recording including a caller's IVR speech input.

SOFTPHONE

Use VoIP to deliver calls to an agent.

NEXTIVA VOICE INTEGRATION

Seamless connectivity with Nextiva Business Phone Service, sold separately.


Digital channels
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Digital channels
CHAT

Intelligent chat routing based on agent skills.

EMAIL

Intelligent email routing based on agent skills.

SMS

Intelligent SMS routing based on agent skills.


Workforce optimization
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Workforce optimization
ESSENTIALS QUALITY MANAGEMENT (QM)

Basic scorecards, screen recordings.

ENTERPRISE QUALITY MANAGEMENT (QM)

Coaching capabilities, advanced evaluations and system security.

ENTERPRISE WORKFORCE MANAGEMENT (WFM)

Strategic planner and mobile.

INTERACTIONS ANALYTICS

View agents actions and customers sentiments.


Workflow automation
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Workflow automation
PROACTIVE NOTIFICATION

Automates real-time outreach to customers via phone, SMS, email, or social channels.

ENTIRE WORKFLOW AUTOMATION SUITE

Automated workflows, pre-built integrations, and real-time visualizations.


Support
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Support
24/7 SUPPORT

Expert support provided by Nextiva's most tenured agents.

TECHNICAL ACCOUNT MANAGER (TAM)

Main point of contact and liaison for training, projects, operational improvement, and reporting.

Add-on
Add-on
Add-on
Add-on

Popular universal add‑ons

IVA icon
Intelligent virtual agent (IVA)

Deliver answers to common questions and solve customer problems quickly with an intelligent virtual agent.

CRM connectors icon
CRM connectors

Pre-built integrations with leading CRM solutions - Salesforce, ServiceNow, Oracle, Microsoft, and Zendesk, that empower agents and supervisors with rich customer data.

Performance dashobards icon
Performance dashboards

Real-time dashboards and wallboards that provides holistic reporting from all your systems.

Need help deciding which
plan is right for you?

Talk with an expert and get answers.

“I’m a big fan of
companies like
Nextiva.” Steve Wozniak Co-Founder at Apple

Steve Woznikak likes Nextiva
Join 100,000+ growing businesses.

By clicking the button, you agree to the Nextiva's Terms & Conditions.

*T&C: Void where prohibited. Offer available to new customers on 24-month or 36-month term contracts only. Actual discount varies, is reflected on the Nextiva website, and is dependent on the number of lines/users, service plan, term length, and payment option selected. Thirty percent discount calculated from regular retail price for the Nextiva Essential Package for a customer with 20-99 users on a 24-month contract, paying monthly. All pricing and discounts are before taxes, fees, add-ons, usage charges, surcharges, and other charges and fees. Cannot be combined with other offers, discounts or promotions. Nextiva reserves the right to change, modify or discontinue this offer at any time. Offer expires 12/5/22.
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"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

Chris Brencans, CMO
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All features Essential
Get a demo
Professional
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Enterprise
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Highlighted Capabilities
Unlimited calling within the U.S. and CA*
Unlimited conference calls 40 participants Unlimited participants
Video calling Up to 45 mins per video call Up to 45 mins per video call Up to 45 mins per video call
Video meetings Up to 45 mins per meeting and 250 participants Up to 45 mins per meeting and 250 participants Up to 45 mins per meeting and 250 participants
Free local and toll-free number
Toll-free minutes Up to 1,500 minutes Up to 3,000 minutes Up to 12,500 minutes
Mobile SMS/MMS
Voicemail to email notifications
Voicemail to SMS notifications
Integrations with MS Outlook and Google Contacts
24x7 customer support
Advanced integrations with most popular CRM and customer-facing apps
Enterprise integrations with most popular CRM and customer-facing apps
Unlimited internet fax
Call recording
Video conference recording
Voice Calling
Unlimited calling within the U.S. and CA*
Free local and toll-free number
Toll-free minutes Up to 1,500 minutes Up to 3,000 minutes Up to 12,500 minutes
High-definition (HD) voice
Auto attendant
Multi-level auto attendant
Unlimited internet fax
Free number porting
Call history
Call log reports
Voice Productivity
Threaded conversations
Create notes on contacts and calls
Contact management Up to 500 shared contacts Up to 500 shared contacts Up to 500 shared contacts
Contact integrations, Google and Outlook
Voicemail to email notifications
Voicemail to SMS notifications
Voicemail transcription
Team presence and status
Shared line appearance
Busy lamp field
Single sign-on
Hold music
Call group
Mobility
Nextiva Browser App
NextivaONE App for Mac
NextivaONE App for Windows
NextivaONE App for iOS
NextivaONE App for Android
Meetings
Calendar and meeting scheduling
Calendar integrations, Google and Outlook
Unlimited conference calls 40 participants Unlimited participants
Video meetings, up to 45 minutes per meeting Up to 45 mins per meeting and 250 participants Up to 45 mins per meeting and 250 participants Up to 45 mins per meeting and 250 participants
NextivaONE App Team Collaboration
Team collaboration chat messaging
Team collaboration Rooms Up to 3 active Rooms Up to 3 active Rooms Up to 3 active Rooms
Voice Administration
Admin portal
User portal
Dashboard
Real-time system status alerts
Integrations
Nextiva CRM
Salesforce
Salesforce Lightning UI
Salesforce Service Cloud
MS Outlook
MS Teams
Google Contacts
HubSpot
Zendesk
ServiceNow
Microsoft Dynamics
Microsoft Dynamics 365
Oracle Sales Cloud
Sugar CRM
Act!
NetSuite
ConnectWise
Goldmine
Lotus Notes
Workbooks
Bulhorn
Phones
Bring your own device (BYOD)
Phone rental options: Desk and conference phones
Desk phone
Conference phone
Support
Email support 24/7 24/7 24/7
Chat support 24/7 24/7 24/7
Phone support 24/7 24/7 24/7
Real-time system status alerts
Multi-site support
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