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Nashville’s #1 Business VoIP Phone System

If you're looking for reliable business phone services in Nashville, TN, Nextiva’s got you covered. Our 99.999% uptime means you have service when you need it most.

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Serving Nashville for over 10 Years

Nashville is experiencing some serious growth with thousands of people moving to the city every month. We know that with growth comes new businesses, and they need to have a reliable partner to handle Nashville’s VoIP communication needs. Whether you're a healthcare conglomerate or an independent music industry professional, you need a provider that’s on your side. Nextiva has over 7 PoP's across the US, and it's growing more every year. Rain, wind, or shine, you can be sure that your phone calls will keep coming no matter what the weather brings. Even better? We have a price that works for any size business no matter where they are in their growth cycle.

Personalized Solution

When it comes to business phone systems in Nashville, TN, we’re the best. Our plans are designed to grow as your business does. Start small and add features as you need them at no extra cost to you. Each of our plans is offered at a budget-friendly price and comes packed with features like vFax, call waiting, and voicemail to email messaging. All of this is designed to improve your internal and external communications by providing you with one of the best VoIP solutions on the market.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Advanced database tools
- Custom Dashboards
- Advanced Analytics
- Advanced, flexible database
- NextDB (database administration)
- Visual database builder
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics
- Question & page skip logic
- Survey scheduling
- Secure surveys
- Custom landing pages
- Redirect upon submit
- Allow/Restrict IPs
- Export survey results
Chat Live on Your Website
- Automatic case creation
- Scheduling
- Tab notification of unread customer message
- Unlimited departments
- Chat history
- Shortcuts
- Transfer chat
- Round-robin distribution
- Multiple administrators
- Offline chat
- Custom chat limits (per user, per department)
- Avatars
- Unlimited chat instances (queue creation)
- Queue limit
- Chat builder
- Chat customization

Not in Nashville?

You don't have to run your business on Music Row to get access to all that Nextiva has to offer. Our service is nationwide, so no matter where you are in Tennessee we can get to you. One of the reasons Nextiva is one of the most reliable telephone systems in Nashville, TN is because we reach far and wide to deliver the best voice solution in the country.

You can find service for your business phones in Nashville, TN, and beyond. These are some areas we currently cover:

Murfreesboro
Franklin
Hendersonville
Antioch
Brentwood
Donelson
Gallatin
Hermitage
La Vergne
Mount Juliet
Smyrma
Spring Hill

Features That Set Us Apart in Nashville, TN

When you choose Nextiva, you're selecting a solution that comes with all the features you could ever need to be successful. Our engineers work hard to ensure our communication solution offers the most innovative and sought-after features on the market.

COMPLETE MOBILITY

With the NextivaONE App, you can stay connected to your clients from anywhere in the world. Sip cocktails on a tropical vacation and still have access to our communication tools from your mobile, laptop, or tablet. Unchain yourself from the desk and experience something new.

COMMUNICATE YOUR WAY

We give you the control to communicate the way you want. Forward your business calls to your personal phone and make calls with your office number. Send instant messages even if you're out of the office, and join HD video conferences from the coffee shop down the street.

COUNT ON US

We know Nashville experiences intense weather. No matter what happens outside, Nextiva has you covered inside. Our highly redundant network and 99.999% uptime provided by our carrier-grade data centers means your business won't experience an outage.

AMAZING SERVICE

Nextiva prides itself on being more than just a provider. We're a partner. Our team works around the clock to answer your questions and resolve issues. Whether you're calling us on the phone or speaking to us via live chat, we are there to make sure you have what you need when you need it.

MORE VOIP OPTIONS

Our VoIP communication solution comes with everything you need to communicate with your clients. From IP PBX to HD audio and video conferencing, we are continually adding new features that make collaboration and communication a breeze.

TOOLS YOU LOVE

We know you already have tools that you love. That's why we've built a system that easily integrates with them so that all your communication solutions work together. From Office 365 to Skype, we make sure you have access to everything you want.

“We wanted a provider that was affordable for small businesses, easy to implement, and well-reviewed, and that was Nextiva.”

- VALERIE MOSELLE | CO-FOUNDER | LUMA YOGA

Unified Communication Through
the NextOS Platform

Our NextOS Platform combines intuitive technology, your customer database, and automation to make one of the best Unified Communication solutions on the market. Tie your CRM and voice communication service together in one seamless tool so that you can make quicker and smarter decisions. View analytical reports that are based on your communication trends to make changes to your training program. Collaborate with teams across the company to ensure that your marketing and customer strategies align. NextOS is another breakthrough tool that can amplify your business and make your VoIP solution better than ever.

Call Today

Nashville is a thriving and innovative city, and Nextiva wants to help it grow. If you're ready to take your VoIP solution to the next level, contact one of our representatives today to talk about how to build a plan that works for you. No matter what your budget, we can find a plan that fits your business goals and doesn't break the bank. Ready to get started? Call us today.

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"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

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See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Nashville’s #1 Business VoIP Phone System

Serving Nashville for over 10 Years

Personalized Solution

Basic

$20

Pro

$25

Enterprise

$30

Compare our most popular features

Communication Basic

Communication Pro

Communication Enterprise

Not in Nashville?

Features That Set Us Apart in Nashville, TN

Unified Communication Through the NextOS Platform

Call Today

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

We'd like to know you better so we can serve you better.

Your personalized demo. What to expect:

Request a demo

Download the NextivaONE app.

Desktop

Mobile

Unified Communication Through
the NextOS Platform