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Business VoIP Phone Systems in Miami, FL

Nextiva is the leading provider of business phone systems in Miami, FL. From Unified Communications to vFax and messaging, we make sure you have the tools to make your business a success.

We've Got Miami Covered

Nextiva has it all. Since 2008, we’ve been the leading business phone service in Miami, FL. Our flexible options make it possible for any business, large or small, to put the phone service they need in place. If you’re looking for the most reliable telephone system in Miami, Nextiva is here to help. Take advantage of all of our features and benefits for one low monthly cost.

MOTHER NATURE TESTED
Whether it’s hurricane season or soaring summer temps, Nextiva's advanced technology makes sure that your business is always up and running. Our failover redundancy can forward your calls to another number so you never miss a business day.
AMAZING SERVICE
Unlike traditional phone companies with hard to reach customer service lines, Nextiva gives you access to our Amazing Service team around the clock. We’re there to help you resolve issues and answer questions.
CALL FROM ANYWHERE
If you’re a frequent traveler, or simply don’t have a home base office, we give you the freedom to take your business phone on the go. Forward your calls via our easy-to-use mobile app.

Coverage in Miami, FL

Miami’s unique flavor and endless summers come with a host of potential weather problems. Hurricane season is the biggest culprit. We’ve built a reliable system with 99.999% uptime, better than traditional carriers, that can stand the test of hurricane force winds.

From small travel agencies helping customers plan their family vacations, to large farmers and agricultural workers, being able to keep constant communication with your clients is key. Nextiva knows that. Not only are we reliable, but we give you the added features and benefits you need to keep your company at the forefront of innovation. Nextiva puts the power in your hands.

Areas We Cover

Nextiva is a nationwide provider. We don’t just offer business phones in Miami, but all of the surrounding areas. No matter where you are we have a service that will work for you. Nextiva is currently available throughout the Miami area including:

  • Aventura
  • Bal Harbour
  • Biscayne Park
  • Coral Gables
  • Florida City
  • Golden Beach
  • Hialeah Gardens
  • Indian Creek
  • Miami Gardens
  • Miami Lake
  • North Bay Village
  • North Miami
  • Surfside
  • Sweetwater
  • Virginia Gardens

Business Phone Service Plans

Business phones in Miami have to be innovative and top of the line. In a city that thrives off of tourism and travel, having a reliable system with which to communicate is especially important. That’s why Nextiva has developed three affordable phone plans that make it possible for your business to succeed. Whether you choose Business Communication Basic, Business Communication Pro, or Business Communicaiton Enterprise, you have a world of benefits at your fingertips.

Basic

Business Phone Service
As low as

$20

Question mark icon
 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features Compare Features Icon

Pro

Business Phone Service
As low as

$25

Question mark icon
 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features Compare Features Icon

Enterprise

Business Phone Service
As low as

$30

Question mark icon
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features Compare Features Icon

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Professionally recorded greeting
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization
THE NEXTIVA DIFFERENCE
Why choose Nextiva? Our easy interface, flexible options, and all-inclusive plans give businesses what they want at a price point that makes sense.
DESKTOP & MOBILE APP
Nextiva makes taking your business on the road easier than ever. With our desktop and mobile apps, you can video conference in for a meeting, instant message with your coworkers, or forward calls to your mobile device. It’s guaranteed to make your job easier.
ANALYTICS & INSIGHT
Get to know your business inside and out. Our analytic data will let you know where you can improve and where you’re already doing well. Whether you’re looking at employee performance or how successful your marketing initiatives are, our real-time analytics can help.
CUSTOMIZED INTEGRATIONS
Already have apps you love? No problem. Nextiva can integrate with a suite of popular applications most businesses use on a day-to-day basis. From Office 365 to Google Suite, we’ll help you handle your integrations every step of the way.
VIRTUAL WORKFORCE
These days a lot of corporations are hiring remote employees to help handle customer service calls. Our flexible offering makes it possible for you to stay connected with your employees no matter where they are in the world. Monitor and modify their communication, manage phone calls, and improve employee productivity all from one simple dashboard.
SIMPLIFIED PRODUCTS
Stress less about training your workforce and have more time to focus on the bigger issues at hand. Our products are built to be intuitive and easy to use. If you run into any problems, you have our Amazing Service team on your side whenever you need a little extra help.
Customer Review for Local Office Phone System

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

Miami, are you ready to take your business tools to the next level? Call today to customize a plan and make your telephone service work for you. Our Amazing Service team is standing by to answer all your questions and ensure you get exactly what you need out of your phone system. Here’s to reliability, flexibility, and unparalleled service.

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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
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  • Expect specifics. Tailored exactly to your business (we do our research).
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