Amazing Service
isn't just something we do...

It is who we are.

Learn More
book

Straight from the interwebs

Some really nice things people are saying about The Nextiva Team

Kristi Slack Leisinger Facebook profile

Serhii Nahornyi was an excellent Tech Support expert for my new account with Nextiva. He stayed 45 minutes past his go-home time to get my new phone configured and working properly. Thank you SO much Serhii! Your excellent customer service skills rocked!!

Read More
‎Christine Kurchock Corbissero‎ Facebook profile

OMG I love Nextiva. Thank You Steve V. for getting my porting done with no problems only great friendly service!! You Rock - Hey Corporate - Give this guy a raise he is on top of everything.

‎Brad Smith‎ Facebook profile

Sam Coulter did a fantastic job helping get our Linksys phones provisioned to your Cloud setup. He was very knowledgeable, patient and overall great attitude. Thanks Sam!!

‎Michael Famighetti Facebook profile

My first tech support experience with Nextiva was totally amazing. The technician Anthony Ouimette was so on point and professional to talk with. He made programming my phones effortless and comfortable for me to use. I highly recommend Nextiva for ALL your VOIP needs.

Read More
‎Joyce Gutierrez‎ Facebook profile

Nextiva tech support is really awesome! Thank you for being so patient with me in figuring out the problem, Peter Tinsley! Appreciate it!

‎‎Neeraj Bindal Facebook profile

If you want an example of what best in customer service is, work with Rae Johnson. She listens, answers the question, is knowledgeable, friendly, great personality, and even though we're on the phone, you know she's doing it with a smile! Nextiva, don't ever let her go!

‎‎Hillary Nelson‎ Facebook profile

Thanks to Anthony O, I was able to work from home even though our office had to close due to Hurricane Michael. Anthony was super patient and helpful in getting me all set up. Thank you again!

‎‎Christy Eidson‎ Facebook profile

Just became a Nextiva customer & so far I am impressed with the level of customer service I have received. Everyone that I have dealt with has been extremely professional & very knowledgeable. Thanks Sam Coulter for providing excellent customer service!! 😊

Read More
‎‎Lissa Poellinger‎ Facebook profile

Shout out to Tony Johnson who went well above and beyond on a call with me yesterday! Tony helped me set up our new router and called Spectrum to fix my gateway configuration. He not only made the set up experience headache free, but also talked me through a hardware hiccup AND was personable, cheerful, and knowledgeable the whole time. Tony > thank you for all you do!!

Read More
‎‎‎Tim Both‎  Facebook profile

Love your Enterprise Support team, Hayden Whitfield is amazing and I really enjoy working with him. Great Job..

‎‎‎Nancy Savaiigaea Facebook profile

Mystery solved by a techie (Anthony Ouimette) he just went beyond the thunder dome, just saying he was totally AMAZING with customer service, patience, breaking it down to my level because I was feeling frustrated trying to figure out my phone issue?! He should be the employee of the DAY with bonuses and extra vacation days with all the bells and whistles for making my life easy! Thank You, Nextiva for GREAT customer service!

Read More
‎‎‎Janelle Nightingale Facebook profile

I called in to do a first-time setup on my VOIP work phone and I was lucky enough to get (I am sure your very best rep) Sam Coulter. Sam was helpful, persistent, patient, and very personable. Kudos, Sam! 👏 Thanks again. 👍

Did you experience Amazing Service with Nextiva? We want to hear about it! Share your experience with us on Facebook, Twitter, or at kudos@nextiva.com


Nextiva will raise your expectations

And you'll never want to go back

 

Amazing Service means providing technology you can rely on

Our engineers are as dedicated to our customers as our support teams, making sure it all just works.

Reliability

Real people + Amazing Service = A real difference

*All stats shown are current and updated regularly

TABLE GRAPH

Graph 1

Graph 2

Graph 3

Table 1

Table 2

Table 3


Amazing Service means
building products that are easy to use

So you can spend your time on your business - not talking to us

Easy to Use

Of Nextiva's 1000 employees across two continents,
400 focus solely on customer experience.And 100% are in-house.

A warm Nextiva welcome

Getting set up with Nextiva is easy, and there will always be a point person to help you through each step

WELCOME CALL

We'll walk through the onboarding process and collect any required documents

IMPLEMENTATION

We do a network assessment, configure your Nextiva system, and activate your phones

TRAINING

We make sure admins and users both know how to use their Nextiva system

ONGOING SUPPORT

You'll meet your account manager, who will be your Nextiva contact for the rest of time


See how Nextiva will transform the way you communicate.

 

 

Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

Big XBert

Contact an Amazing Service
Sales Expert
(800) 799-0600
Or Separator graphic
Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

 


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.