Get started
Service Delivery

Amazing Service®
delivered no matter the size of the account.

Nextiva will work with you to determine the best Amazing Service® Delivery Package to serve your current needs, future scale, and budget. From migrating your existing phone numbers with precision to helping your company scale with Amazing Service Delivery, we've got you covered.

Partner with a dedicated team to take your business to the next level.

Every customer is different. Some need a little help, some need a lot. We're all about making sure you get exactly what you need to succeed. Over our 11 years of amazing service, we've developed an industry leading approach to help you grow fearlessly.

Award

How do we make sure you're set for success?

Dedicated one-to-one attention. We'll work with you to understand what your goals are as a business and then use that information to build a custom solution just for you.

Users

Not sure if you need a custom solution?

Don't worry about having all the details nailed down, we'll help you with every step. You'll get every single question answered and continued support for life.

Choosing the right fit

Nextiva will work with you to determine the best Nextiva's Amazing Service Package to serve your current needs, future scale, and budget.

Small to Medium businesses

Starter

The Consultation call

Configuration of your Nextiva account

Testing and Go-Live Appointment

Online training provided in the video hub

Choice

First 50 Users included, limit 100 Users

Best Practices Guidance and Support

Installation and Go-Live Appointment

First 3 Locations included

Kick-Off Call

Porting (Number Transfer) Support

Standard 30 Day Project Timeline

Professional Consultation

1 hour of Administrator training

Assigned Implementation Manager

Network Assessment

Medium to Large businesses

Elite

Everything included in Choice and:

First 100 Users Included

First 5 Locations Included

Standard 60 Day Project Timeline

Enterprise Level Project Management

More Complex Setup Requirements

3 Hours of Remote Live Training Included

Elite+

Everything included in Elite and:

First 250 Users Included

First 7 Locations Included

Standard 90 Day Project Timeline

Assigned Technical Delivery Specialist

6 Hours of Remote Live Training Included

Up to 30 Days / 10 Hours Post Go-Live Managed Service Time

Ultimate

Everything included in Elite + and:

First 500 Users Included

First 10 Locations Included

Customized Project Timeline

Onsite Discovery Session (3 days, 1 location)

Expert Onsite Install & Training (first location)

12 Hours Remote Live Training Included

Up to 30 Days / 20 Hours Post Go-Live Managed Service Time

You may add more users, locations, and remote live training to all packages.

Additional service delivery offerings

Custom scoped via time & materials

Nextiva Call Center Implementation

Single Sign-On & Active Directory Sync Integration

Third-Party Integrations

Interactive Virtual Agent (IVA)

Technical Project & Program Management

Onsite Device Installation

Managed Services Packages (Post-Deployment)

Advanced Analytics & Akixi Reporting

Contact Center Digital Engagement & Media Streams

Advanced Contact Center Implementation

Queued Call Back Waiters

Customized Remote Training

Onsite Training and Support

Keep track of what’s going on

Whether you pick our Starter package or need our Ultimate, Service Delivery will provide you with a dashboard to track your project status from start to finish.

Dashboard provided by Service Delivery to track your project status from start to finish.
Same system. Different locations.

“We don’t have to worry about losing sales. Knowing that the customers calling the branches for sales and support will definitely be put in touch with an employee, even if they’re at a different location, has been a lifesaver.”

Paul Lancaster
Paul Lancaster

IT Director Valley Truck Parts

Everybody is using it for everything.

“Nextiva is the lifeblood of what we're doing. It's our phone calls. It's internal messaging throughout the company. Everybody is using it for everything that they do.”

Lee Baker
Lee Baker

Systems Administrator Reliance Partners

Let's get started!

#1 on GetVoIP 100,000+ happy users

Close Icon
XBert Hate filling out forms?
Just talk to a real human.
Eric Siu, CEO

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain
We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

By providing information in this form, you agree to Nextiva's Privacy Policy

Close Icon
Nextiva Logo

Your personalized demo. What to expect:

  • Expect specifics. Tailored exactly to your business (we do our research).
  • Expect experts. Our product team will personally answer your questions.
  • Expect quickness. Personalized, specific, clear, and to the point - you’re busy!

Hate filling out forms?
Talk to us.

Call (800) 799-0600
Gartner. Leader: Peer Insights Voice of the Customer G2. Leader SUMMER 2023 GetVoIP Customer Reviews
Get started with this form

Request a demo

Fill in your info and we'll come prepared - spoiler, we do our research.

By providing information in this form, you agree to Nextiva's Privacy Policy.

Close icon
Use fewer apps, get more done.

Download the NextivaONE app.

Desktop

Mobile