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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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WEBINARS | QUICK START ACCOUNT SETUP | PRODUCT UPDATES | SYSTEM STATUS | PASSWORD RESET
Video Hub

Explore and watch our helpful how-to videos.
Phone Setup

Add phones and assign them to users.
NextivaONE

All your collaboration and communication tools in one place.
NextivaONE App

Use your Nextiva phone service on your mobile phone.
Call Flows

Set up a menu to greet and direct callers.

  • Setting up call waiting

    Receive additional calls while on an active call by enabling call waiting.  Choose the image that looks most like your...

  • Print call history

    Call History Reports are a great way to see all incoming and outgoing calls for your users. Your account administrator...

  • Updating voicemail PIN

    Choose the image that looks most like your screen once logged in. Update voicemail PIN as a user (NextOS) From...

  • Shared Call Appearance

    Shared Call Appearance is a feature that allows you to have more than one device assigned to your user account....

  • Setting up Remote Office

    Use an alternate number, such as a mobile or home phone number, as the user’s office phone number. To make...

  • Creating a Call Group

    Choose the image that looks most like your screen once logged in. olderversion Call Groups (sometimes called Hunt Groups) route...

  • Setting up call recording

    Record all incoming and outgoing calls and set up call recording announcements to inform the caller they’re being recorded. All...
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