Setting Up Remote Office

Remote Office allows you to use your home phone, cell phone or any other remote phone as your business phone. In combination with the Nextiva App or the CommPilot Call Manager, you can make calls from this remote phone, but have the outbound caller ID number show as your business number. Remote Office also directs incoming calls to that same home phone, cell phone, or another remote phone.

NOTE: This feature is only available with the Enterprise upgrade.

Click this link to set up Remote Office as a User

 

  1. Visit www.nextiva.com, and click Client Login to log in to NextOS.
  2. From the NextOS home page, select Voice.
  3. From the Nextiva Voice Admin Dashboard, hover your cursor over Users and select Manage Users.
  4. Manage Users
  5. Hover the cursor over the name of the user that needs Remote Office configured, and click the pencil icon to the right.
    User Edit
  6. Scroll down and click the Mobility section.
    Mobility Options
  7. Click the pencil icon to the right of the Remote Office option.
    Remote Office Edit
  8. Enter the phone number of the home phone, cell phone, or another remote phone in the Phone number text box.
    Remote Office Setup
  9. Click the green Save button on the Remote Office menu (Figure 1-5). A pop-up message will appear confirming that the Remote office phone number has been updated.
    Confirmation Page
  10. Make sure the ON/OFF button is set to ON. If it is set to OFF, click the button to change the setting to ON.

To Set Up Remote Office as a User:

Remote Office allows you to use your home phone, cell phone or any other remote phone as your business phone. In combination with the Nextiva App or the CommPilot Call Manager, you can make calls from this remote phone, but have the outbound caller ID number show as your business number. Remote Office also directs incoming calls to that same home phone, cell phone, or another remote phone.

  1. Visit www.nextiva.com, and click Client Login to log in to NextOS.
  2. From the NextOS home page, select Voice.
  3. From the Nextiva Voice Admin Dashboard, click the pencil icon to the right of Remote Office in the My active features tile, or click the blue All features button at the bottom right of the tile if it is not listed.
  4. Click the Mobility section.
  5. Click the pencil icon to the right of the Remote Office option.
  6. Enter the phone number of the home phone, cell phone, or another remote phone you would like to use in the Phone number text box.
    Remote Office Setup
  7. Click the green Save. A pop-up message will appear confirming that your Remote office phone number has been updated.

 

 

 

 

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Updated on November 6, 2019

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