Holiday tips

To ensure your business communication remains seamless during the holidays, please refer to the following step-by-step instructions on how to update your greetings, business hours, and call forwarding settings.

Be sure to switch any custom greetings and call settings back to your regular greetings and call routing after the holidays.

Record and upload a custom greeting or announcement for callers to hear before or during specified holidays. 

• Recording an announcement
• Configuring Nextiva voicemail
• Uploading announcements to a location

Audio samples: 

If you do not want to record a custom greeting or would like to hear an example, download one of our prerecorded greetings below.

• General Holiday Closure Greeting
• General Holiday Season Closure Greeting
• Thanksgiving Holiday Closure Greeting
• New Year’s Holiday Closure Greeting

Route incoming calls to a specific number or voicemail during specified holidays. 

• Creating a holiday schedule
• Assigning schedules to an auto attendant

For instructions setting up a normal business hours schedule, click here. 

Automatically forward all incoming calls to a specific number or voicemail.

• Setting up call forward always
• Setting up call forward selective

Enable do not disturb to temporarily silence alerts and stop notifications from popping on to your screen. 

• Availability and settings in NextivaONE

Enable business hours routing for easy handling of after-hours calls.

• Assistance creating a business hours schedule