Setting up call forward always

Automatically forward all incoming calls to any number, such as a phone number, voicemail, or extension.

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Screen Voice Admin
Screen Home Page

Setting up call forward always

(Admin only) From the NextOS admin home page, select Users > Actions > Voice Settings > Forwarding > Call forward always.

(User only) From the NextOS user home page, select Voice > Forwarding > Call forward always.

Enter the phone number or extension to automatically forward calls to. 

Setting up call forward always as a user (feature access codes)

Feature access codes allow users to quickly and easily make changes to the way their Nextiva voice settings.  

To activate call forward always, dial *72 and enter the 10-digit phone number to forward calls to, following by the # key.

To deactivate call forward always dial *73. 

Setting up call forward always

Configure call forward always in any of the following ways:

Setting up call forward always for a user

From the Nextiva Voice Admin Dashboard, hover over Users > Manage Users > select the user > Forwarding > Call Forward Alway.

Enter the phone number or extension to automatically forward calls to Save.

Setting up call forward always for a call group

From the Nextiva Voice Admin Dashboard, hover over Advanced Routing Call Groups > select the call group > Forwarding > Call Forward Always.

Enter the phone number or extension to automatically forward calls to Save.

Setting up call forward always for an auto attendant 

From the Nextiva voice admin dashboard, hover over Advanced RoutingAuto Attendant > select the auto attendant > ForwardingCall Forward Always.

Enter the phone number or extension to automatically forward calls to Save.

Setting up call forward always as a user (feature access codes)

Feature access codes allow users to quickly and easily make changes to the way their Nextiva voice settings.  

To activate call forward always, dial *72 and enter the 10-digit phone number to forward calls to, following by the # key.

To deactivate call forward always dial *73. 

 

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