Setting up call forward when unanswered

Automatically forward unanswered calls to any phone number or extension after a defined number of rings. 

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Setting up call forward when unanswered

From the NextOS admin home page, select Users > Actions > Voice Settings > Forwarding > Call forward (unanswered)

Enter the phone number or extension to forward calls to and the number of Rings before forwarding. Click Save.

 

 

 

Setting up call forward when unanswered

From the Nextiva voice admin dashboard, hover over Users > Manage Users > select the user > Forwarding > Call Forward When Unanswered.

Enter the phone number or extension to forward calls to and the Number of Rings before forwarding. Click Save.

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