Availability and settings in NextivaONE


Adjust availability settings or quickly check the status of other teammates via team presence in NextivaONE.

Choose to automatically show your presence or manually change your presence – including the option to add a message to show under your status. 

Enable Do not disturb to temporarily silence alerts and stop notifications from popping onto your screen. You can choose to set do not disturb for a specific time or until you change your status again. 


Profile settings

To access your Nextiva profile settings, such as your username and password, select My Settings from the top menu. Under Profile, you can edit your personal information, including your username, password, and security PIN. ​The security PIN is required when requesting assistance from Nextiva. ​

Nextiva Voice settings

To access your Nextiva voice settings, such as voicemail and call forwarding select My Settings > Calls. For more information, click here

Audio settings

To access your NextivaONE audio settings, select My settings > Audio. From here you can set up your default audio settings (microphone and speaker) for both phone calls and video meetings from one place. 

NOTE: The device must be connected to the computer in order to choose that device.

Administration settings

To access NextOS administration settings, such as users and licensing, select Administration settings from the top menu. 


To access billing information, such as payment details and invoices, select Billing from the top menu. 


Need additional help? Click here.

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