Availability and settings in NextivaONE


Adjust availability settings or quickly check the status of other teammates via team presence in NextivaONE.

Choose to automatically show your presence or manually change your presence – including the option to add a message to show under your status.


To access your Nextiva profile settings, such as your username and password, select My Settings from the top menu. Under Profile, you can edit your personal information, including your username, password, and security PIN. ​The security PIN is required when requesting assistance from Nextiva. ​

To access your Nextiva voice settings, such as voicemail and call forwarding select My Settings from the top menu. For more information, click here

To access NextOS administration settings, such as users and licensing, select Administration settings from the top menu. 

To access billing information, such as payment details and invoices, select Billing from the top menu. 


Need additional help? Click here.

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