How to disable call notify

Call Notify allows an email to be triggered when a user receives a call.  The user will receive an email that includes the name and number of the caller.  This is helpful for individuals who receive a lot of phone calls but are waiting for a specific call, or if a user wants to create an archive of callers to later determine if any important calls were missed.


Disable Call Notify from NextOS:

  1. Visit, and click Client Login to log in to NextOS.
  2. From the NextOS Home Page, select Voice.
  3. From the Nextiva Voice Admin Dashboard, hover over Users at the top of the screen and select Manage Users.

Manage Users


  1. Select the Pencil icon to the right of the User you wish to disable Call Notify on.

Pencil Icon


  1. Scroll down and select Voicemail and Notification to expand.
  2. Click the ON button to disable Call Notify.

Call Notify


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