Updating voicemail PIN

Choose the image that looks most like your screen once logged in.

Update voicemail PIN as a user (NextOS)

From the NextOS user home page, select VoiceVoicemail. Click on the Lock icon to set a new pin. 

Update voicemail PIN as an admin (NextOS)

As an administrator, you can reset a user’s voicemail PIN. 

From the NextOS admin dashboard, select Users > Actions > Voice Settings > Voicemail.

Enter the new pin and click Save.

 

 

Update voicemail PIN as an user (Nextiva Voice) 

From the Nextiva Voice dashboard, select Change Voicemail PIN on the left of the page > enter your new PIN > Save.

 

Update voicemail PIN as an Admin (Nextiva Voice) 

As an administrator, you can reset a user’s voicemail PIN. 

From the Nextiva Voice admin dashboard, hover your cursor over UsersManage Users.

Click the pencil > Security Information > Change voicemail pin > enter a new PIN > Save & Continue

 

Need additional help? Click here.

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Mark C. | with Nextiva since 2018
Allison D. | with Nextiva since 2018
Aimee R. | with Nextiva since 2017
General support Number transfers

Don't need live help? Submit a ticket instead.