Instantly add devices to an account and assign them to Users from the Nextiva Voice Admin Dashboard. Purchase devices directly from Nextiva or bring your own SIP-enabled devices. Devices purchased from Nextiva are automatically added to the account, so you only need to assign them to Users. However, non-Nextiva devices must be added to the account before assigning it to a User. Also, the phones must be provisioned for use with Nextiva Voice. For information on provisioning non-Nextiva devices, click here.
NOTE: Adding a new device to the account requires an available line of service, a hard-wired Internet source, and access to an electrical outlet (Phones with a Power Over Ethernet (PoE) switch do not require a power cord).
Select one of the options below to get started!
Assigning a Nextiva Device to a User:
Assigning a Nextiva Device
- Visit www.nextiva.com, and click Client Login > Voice.
- From the Nextiva Voice Admin Dashboard, hover over Users > Manage User > hover over the User and click the Pencil > Device > from the Available Devices drop-down list, select the device to assign to the User.
- Generate new authentication details by selecting the Change Password checkbox and clicking both Generate buttons > Save.
Adding and Assigning a Non-Nextiva Device
Adding and Assigning a Non-Nextiva Device
- Visit www.nextiva.com, and click Client Login > Voice.
- From the Nextiva Voice Admin Dashboard, hover over Devices > Add Devices.
- From the Select Model drop-down list, select the model of the device to add. If the desired model is not listed, pick Generic SIP Phone.
TIP: Import multiple devices (up to 100) to an account at one time by using the Import Multiple Devices option. For more information, click here.
- Enter the MAC address of the device. The MAC address is located either on the back or on the menu of the device, usually under a Status heading.
- Click Assign to provision the device and display additional fields for assigning the device to a User.
- Choose a User from the drop-down list > Change Password checkbox > click both Generate buttons to generate new authentication details > Finish.
Importing Multiple Devices to an Account
Rather than adding devices one at a time, Administrators can import multiple devices (up to 100) at once by using an XLS or CSV template.
From the Add Devices page > Import Multiple Devices > Download XLS/CSV Template > Upload Complete Template.