Helpful Guides, Tutorials, Videos, & FAQs

Troubleshooting your Panasonic KX HDV130

When a Panasonic device displays the message “Registering”, it is notifying you that something prevented it from correctly completing its...
How to access the web interface of your Panasonic KX HDV130

NextOS 3.0: Article: How to access the web interface of your Panasonic KX-HDV130 & Panasonic KX-HDV230 Many options that can...
How to register a handset to your Panasonic KX TGP600

To register a handset to the base, follow the instructions below: Press and hold the handset locator button on the...
Accessing the web interface of your Panasonic KX TGP600

Many options that can be enabled on the Panasonic KX-TGP600 require the use of the phone’s web interface. Using the...
How to locate the current firmware version of your Panasonic KX TGP600

NextOS 3.0: How to locate the current firmware version of your Panasonic KX-TGP600 Nextiva can only register Panasonic phones on...
How to assign a Panasonic KX TGP600 to a user

Before you can make calls with the Panasonic KX-TGP600, you must assign it to a user. Follow the instructions below...
Setting up a Panasonic KX A406 repeater

The Panasonic KX-A406 is a small hardware add-on to the Panasonic KX-TGP600. It is designed to sync to the Panasonic...
Locating the firmware of Poly® VVX phones

When a phone is using a firmware version not recommended by Nextiva, it can encounter a number of issues. To...
Troubleshooting the URL calling is disabled message on a Poly VVX Phone

“URL Calling is disabled” is a common network error message that displays when Poly phones lose connection to Nextiva’s registration...
Transferring a Call on Your Poly® VVX 101, VVX 201, and VVX 300/301/310/311 Phone

There are two types of transfers; a warm transfer (attended), and a blind transfer (unattended). A warm transfer occurs when...
Initiating a Conference Call on a Poly® VVX 101, VVX 201, and VVX 300/301/310/311

Initiating a conference call allows a User to add a third party to their call so that all parties can...
Locating the IP address of the Poly® VVX

The IP Address of your Poly VVX® phone may be needed for the provisioning or troubleshooting of your phone. Follow the...
How to assign phone numbers to an auto attendant

Choose the image that looks most like your screen once logged in. In NextOS you can assign multiple phone numbers or...
Assigning phone numbers to call groups

Choose the image that looks most like your screen once logged in. olderversion With Nextiva Voice, you can...
How to set up selective acceptance

Selective Acceptance accepts or blocks incoming calls when predetermined conditions are met. Users can block incoming calls by phone number,...

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