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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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Phone Setup

Add phones and assign them to users.

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Use your Nextiva phone service on your mobile phone.

Call Flows

Set up a menu to greet and direct callers.

  • How to set up selective acceptance

    Selective Acceptance accepts or blocks incoming calls when predetermined conditions are met. Users can block incoming calls by phone number,...
  • Setting up selective call rejection

    Automatically send calls to the users voicemail based on a specified schedule and phone number(s). Choose the image that looks...
  • How to upload announcements to a location

    Choose the image that looks most like your screen once logged in. Uploading audio files to a Location’s announcement repository allows...
  • Setting up shared call appearance

    Choose the image that looks most like your screen once logged in.   Setting up shared call appearance From the...
  • Viewing your billing summary in NextOS

    Viewing your billing summary in NextOS From the NextOS Home Page, click your profile picture or initials at the top...
  • Adding an Administrator

    An Administrator can make changes to User settings and Location features, such as Call Groups and Auto Attendants. By default,...
  • Adding a new location

    Locations are the physical sites where your phones are based. Your first location was automatically created for you based on...
  • How to Record an Auto Attendant Announcement

    Choose the image that looks most like your screen once logged in. Record announcements for the business hours and after-hours menu...
  • Setting Up a Cisco 509G with Nextiva

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Provisioning the Yealink T4X series

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Provisioning the Yealink T3X

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Provisioning the Yealink T2X

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • How to Set Up a Linksys SPA921 and SPA922 with Nextiva

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Setting up a Cisco SPA112 with Nextiva

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Setting Up the WiFi Settings on Your Cisco SPA525G

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
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