Helpful Guides, Tutorials, Videos, & FAQs

Setting up selective call rejection

Automatically send calls to the users voicemail based on a specified schedule and phone number(s). Choose the image that looks...
How to upload announcements to a location

Choose the image that looks most like your screen once logged in. Uploading audio files to a Location’s announcement repository allows...
Setting up shared call appearance

Choose the image that looks most like your screen once logged in. Setting up shared call appearance From the...
Viewing your billing summary in NextOS

Viewing your billing summary in NextOS From the NextOS Home Page, click your profile picture or initials at the top...
Adding an Administrator

An Administrator can make changes to User settings and Location features, such as Call Groups and Auto Attendants. By default,...
Adding a new location

Locations are the physical sites where your phones are based. Your first location was automatically created for you based on...
How to Record an Auto Attendant Announcement

Choose the image that looks most like your screen once logged in. Record announcements for the business hours and after-hours menu...
Setting Up a Cisco 509G with Nextiva

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Provisioning the Yealink T4X series

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Provisioning the Yealink T3X

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Provisioning the Yealink T2X

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
How to Set Up a Linksys SPA921 and SPA922 with Nextiva

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Setting up a Cisco SPA112 with Nextiva

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Setting Up the WiFi Settings on Your Cisco SPA525G

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Setting up a fax bridge

To use a regular fax machine along with the virtual fax service, you need to purchase a Nextiva Fax Bridge....

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