Locating the IP address of the Poly® VVX

The IP Address of your Poly VVX® phone may be needed for the provisioning or troubleshooting of your phone. Follow the steps below to locate the phone’s IP Address:

  1. Press the Home Button Home button.

  2. Select the Settings option.
  • For VVX 101, VVX 201, and VVX 301, Settings is located on the second page. Scroll to the right to locate the second page of the menu. 
  • For VVX 400/410, VVX500/510, and VVX 600, Settings is located on the bottom row of the menu.
  • For VVX D60 (DECT phone) Settings is located at the bottom of the menu. 
  1. Select Status or press 4.
  2. Select Network or press 2.
  3. Select TCP/IP Parameters or press 1.


The IP Address will be displayed as a series of 4 numbers which can range between 0 or 255 separated by a period “.”

Example IP Addresses: or

NOTE: You can also access the IP Address by pressing and holding the numbers 1, 4, and 7 until the phone’s screen changes. This shortcut works on all Poly® VVX models. 


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