Locating the IP address of the Poly® VVX

The IP Address of your Poly VVX® phone may be needed for the provisioning or troubleshooting of your phone. Follow the steps below to locate the phone’s IP Address:

  1. Press the Home Button Home button.

  2. Select the Settings option.
  • For VVX 101, VVX 201, and VVX 301, Settings is located on the second page. Scroll to the right to locate the second page of the menu. 
  • For VVX 400/410, VVX500/510, and VVX 600, Settings is located on the bottom row of the menu.
  • For VVX D60 (DECT phone) Settings is located at the bottom of the menu. 
  1. Select Status or press 4.
  2. Select Network or press 2.
  3. Select TCP/IP Parameters or press 1.

 

The IP Address will be displayed as a series of 4 numbers which can range between 0 or 255 separated by a period “.”

Example IP Addresses: 192.168.0.25 or 10.1.10.131

NOTE: You can also access the IP Address by pressing and holding the numbers 1, 4, and 7 until the phone’s screen changes. This shortcut works on all Poly® VVX models. 

 

Need additional help? Click here.

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Cameron J. | with Nextiva since 2018
Nicole S. | with Nextiva since 2018
Aimee R. | with Nextiva since 2017
General support Number transfers

Don't need live help? Submit a ticket instead.