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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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Call Flows

Set up a menu to greet and direct callers.

  • How to create a conference number

    Choose the image that looks most like your screen once logged in. Conferencing is used to connect multiple callers to the...
  • How to set up a conference bridge

    Choose the image that looks most like your screen once logged in. olderversion A Conference Bridge is used to connect...
  • How to change the number of digits for an extension

    Nextiva enables account administrators to control and customize the extension numbering scheme for each location. You can have extensions range from...
  • How to transfer a call on a Panasonic KX UTG 200B

    How to transfer a call on a Panasonic KX-UTG 200B®: There are two types of call transfers – a warm...
  • Troubleshooting delayed or choppy audio on a Panasonic KX UTG 200B

    Troubleshooting delayed or choppy audio on a Panasonic KX-UTG 200B® The Panasonic KX-UTG 200B has the ability to run a...
  • How to initiate a conference call on a Panasonic KX UTG 200B

    How to initiate a conference call on a Panasonic KX-UTG 200B® Initiating a conference call allows a user to add...
  • Initiating a conference call on a Panasonic KX UTG 300B

    How to initiate a conference call on a Panasonic KX-UTG 300B® Initiating a conference call allows a user to add...
  • Troubleshooting delayed or choppy audio on a Panasonic KX UTG 300B

    Troubleshooting delayed or choppy audio on a Panasonic KX-UTG 300B® The Panasonic KX-UTG 300B has the ability to run a...
  • Troubleshooting Panasonic KX UTG 300B statuses and errors

    Troubleshooting Panasonic KX-UTG 300B® Statuses and Errors Below are common statuses and error icons of the Panasonic KX-UTG 300B. This...
  • Transferring a call on a Panasonic KX UTG 300B

    How to transfer a call on a Panasonic KX-UTG 300B® There are two types of call transfers—a warm transfer (attended),...
  • How to upload voicemail greetings for users

    Choose the image that looks most like your screen once logged in. Customize your voicemail greetings by either recording them through...
  • Setting up speed dial

    Instead of dialing an entire phone number, you can reduce the number of keys or use a one-click device line...
  • Accessing Nextiva Call Center configuration portal

    The Nextiva Call Center configuration portal is where you make adjustments to your Call Centers. You can access the Configuration...
  • How to transfer a call on your Panasonic KX HDV130

    There are two types of call transfers – a warm transfer (attended), and a blind transfer (unattended). A warm transfer...
  • Assigning a Panasonic KX HDV130 device to a user

    Before you can make calls with the Panasonic device, you must assign it to a user. Follow the instructions below...
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