- Visit www.nextiva.com, and click Client Login to log in to NextOS.
- From the NextOS Home Page, select Voice.
- From the Nextiva Voice Admin Dashboard, hover over Users and select Manage Users.
- Hover your cursor over the User you want to change the voicemail greeting for, and click the pencil icon to the right.
- Scroll down, and select the Greetings section.
- Enter a name for the Greeting and click the Choose File button. Locate the file and click the Upload button.
Choosing the File
- Click the drop-down menu under either Voicemail Greeting or Busy Greeting and select the new greeting. When finished, click the Save button to save the changes.
Choosing the Greeting