Helpful Guides, Tutorials, Videos, & FAQs

How to initiate an intensive 48 hour latency test with Nextiva Clarity

How to initiate an Intensive 48-Hour Latency Test with Nextiva Clarity Latency refers to a short delay (usually measured in...
How to Set Up Your Nextiva Clarity Device

How to set up your Nextiva Clarity device When you receive your Nextiva Clarity package, you should have several items...
How to Log In to the Nextiva Clarity Online Dashboard

How to log in to the Nextiva Clarity online dashboard You can log in to your Nextiva Clarity device to...
How to Understand the Status Lights On Nextiva Clarity NA250B/NA320E

How to understand the status lights on your Nextiva Clarity™ NA250B/NA320E On the lower left of the Nextiva Clarity NA250B/NA320E...
Nextiva Clarity Content Filtering Service Details

Please refer to the following information when determining at which security level to set your Nextiva Clarity content filtering service....
How to Change Your DHCP Range with Nextiva Clarity

How to change your DHCP range with Nextiva Clarity: In some network configurations multiple subnets may be required, or the...
Transferring a call on your VTech phone

There are two types of call transfers—a warm transfer (attended), and a blind transfer (unattended). A warm transfer occurs when...
How to Factory Reset a VTech VSP/VCS Series Phones

If a Vtech device was purchased from a third party, the device has previously been provisioned, or the admin password...
Starting a conference call on a VTech Phone

Have a conversation with two parties with conference calling. The following instructions apply to the following VTech desk phones: VTech...
How to Factory Reset Your VTech VSP600

How factory reset your VTech VSP600 If you purchased the device from a third party, or if you had previously...
How to Conference Using Your VTech VSP600

Initiating a conference call allows you to add a third party to your call so that all parties can speak...
How to Transfer a Call on Your VTech VSP600 Phone

There are two types of call transfers — a warm transfer (supervised), and a blind transfer (unsupervised). A warm transfer...
Checking the status of ported numbers

Check the status of all phone and fax number(s) you are transferring to Nextiva from a previous provider directly from...
How to configure privacy

Privacy allows you to exclude yourself from company directory listings, Auto Attendant extension and/or name dialing, and Phone Status monitoring....
How to Set Up Bria for Android

Bria is a business-class mobile application provided by CounterPath®. It is not a free program, and when installing it you...

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