The Nextiva Call Center configuration portal is where you make adjustments to your Call Centers. You can access the Configuration Portal from the Nextiva Voice Admin Portal. |
Navigating to Call Center from NextOS
Nextiva Call Center configuration portal
Below are a few articles on how to set up common Nextiva Call Center features:
- Assigning Supervisors to a Call Center
- Adding an Agent to a Call Center
- Upload Call Center Announcements
Navigating to Call Center from Nextiva Voice
Nextiva Call Center configuration portal
Below are a few articles on how to set up common Nextiva Call Center features:
- Assigning Supervisors to a Call Center
- Adding an Agent to a Call Center
- Upload Call Center Announcements