Nextiva Voice product updates

Device management

Device management allows admins the freedom to control devices right in NextOS. 

Here are the latest additions to supported devices:

• Yealink T54W
• Poly Edge E220, E300, E350, E550

October

• All users will be able to view their phone details, including the phone model and mac address from the NextOS voice settings page.

September

• Fixed the issue when creating call flows with multiple phone menus with certain options based on options of other phone menus.

August

• Updated device info section under user voice settings.
• The Role field is now a required field when creating a new (or editing an existing) user that does not currently have a role.
• Removed SMS enable page for multi-user accounts in the onboarding wizard.
• Fixed error under call routing. Changes are now saved without the error screen.
• Fixed error under business hours so the Sunday button stays in place.
• Toggle switches under the voice settings sections now move immediately when clicked.

Spring

• Dial by extension or name in call flow. If you have more than one location, now you can give your callers the option to dial by name or extension for each location. 
• New phone number search field – now you can quickly find phone numbers when assigning to a user or a team with new search option.
• Now you can choose the enterprise phone number and have that location be used to build the call flow. 
• Admin users can now assign an outgoing number & caller ID to a location when created.
• Team voicemail and call distribution are now aligned with the call forward unanswered setting, if enabled.
• Updated the issue when uploading less than five seconds of an audio file.
• Added error message when saving additional extensions that are already in use by another user.
• You can now search for teams using just the extension.
• Autofill of a contact’s email address from the contact record so you don’t have to type it in each time–nobody has time for that.
• Added notification for when licenses are not available to be assigned to users. 
• Added a more descriptive message for invalid email addresses when editing or creating users.
• Autofill of a contact’s email address from the contact record so you don’t have to type it in each time–nobody has time for that.
• Added notification for when licenses are not available to be assigned to users.
• Added a more descriptive message for invalid email addresses when editing or creating users.
• Less clicks! We removed the “start from scratch” page when creating a new call flow. 
• Added additional text to nodes so you can easily understand what each one does and how to use them.
• The time zone field for business hours can now be edited while the call flow is live.
• Adding and editing an address under emergency locations is now consistent with locations.
• Enhancements in data cleansing while importing .csv files to strip non-numeric characters from phone numbers and any extra white space. 
• Resolved the issue when trying to select an automated suggestion in the Voicemail to Email field under the user voice settings.
• Updated so you can save a voicemail greeting with special characters.
• Resolved the duplicates in the phone numbers drop down menu. 
• Resolved the issue with the ringtone option not saving under team voice settings. 
• Resolved the issue when attempting to deactivate call flows.
• Fixed the issue with voicemail files being converted to a larger size. 
• Now admin users can access teams page. 
• Fixed the onboarding wizard issues – was not loading after account creation and users were unable to change location address in wizard. 
• Fixed bug for when services were not assigned correctly for teams.
• Added an error message for when a user tries to activate a call flow with a number that is already in use.
• After successfully saved, save/cancel bar no longer appears again. 
• Action button no longer cuts off line/port name under shared call appearance.
• Removed extra validation from # of rings field under sequential ring. 
• Removed pointer when hovering over description under business hours. 
• Removed extra validation after a phone number is deleted. 
• Disabled add number option while saving. 
• Fixed an error that was causing additional extensions to not save. 
• Added a warning when removing a primary number from a user that has a remote location set up. 
• Users can no longer be updated to a non-specified role. 
• Number of users assigned to a role display is no longer cropped. 
• Fixed the ability to bulk activate and deactivate 15+ users, and long usernames from cutting into second column. 
• Restricted the save and cancel buttons while user is being created. 
• Can no longer enter special characters in the phone number field.
• New validation message if first 10 characters of location name is not unique.
• Fixed the city field for specific addresses under locations. 
• Removal of double save buttons.
• Added new error message when upload is over 2mb under voicemail. 
• Fixed bug that was increasing the size of uploaded voicemail files. 
• Locations business hours
• Always open (24/7) now saves. 
• Error message now shows if your extension is not correct length.
• Prevented users from deleting a busy greeting that is in use for teams voicemail. 
• No longer able to create a team name over 80 characters. Also, updated the validation message to show the correct special characters allowed in team name (a-z0-9.,-_@’^*():|~`<>!). 
• Validation no longer shows when valid phone number entered under call forwarding always. 
• Fixed error that caused white screen when editing users. 
• Removed validation forcing a 4-digit extension on edit user’s page.