January 13th, 2016

How to Develop Compelling Content

If you need to drive traffic to your website to generate sales, one surefire way to get your numbers surging upward is with compelling content. Content is what you write for your blog, email newsletter, LinkedIn, Facebook, Twitter, and anything else digital. Writing powerful content is about having the right vision in your head and […]

January 12th, 2016

NextOS 3.0 Beta Update: 1.12.16

Brand New ONLY in NextOS 3.0 Manage your admin profile, billing, and licenses directly in the portal Use Busy Lamp Field to let a user see/monitor the phone use of another user right from their phone Display a user’s extension on one or more phones with Shared Call Appearance Other Features Added Record a user’s […]

January 12th, 2016

Making A Scene With Your Business

What impression are you trying to create–what feelings and thoughts are you trying to invoke–with your business? This is an important question.  The work you do here is what I call "setting a scene," a scene that supports the storyline, the plotline, of your business. Every significant touchpoint of the customer experience can be conceived of […]

January 11th, 2016

Mondays with Mike: 4 Signs of a Lousy Business Opportunity

Opportunities are a dime a dozen, so the real problem isn’t a shortage of opportunities, but the difficulty in discerning which ones are good.  Some opportunities aren’t even worth your dime.  You’re not helpless, though.  Here are four signs you should walk away from a partnership, buyout, merger, or investment: More talk, less action.  Everyone […]

January 8th, 2016

Watch for These Business Communications Trends in 2016

In 2015 we saw a surge of devices and technologies hit the market that have dynamically altered the way we work. It is becoming more apparent that it will be necessary for companies to adopt new technologies in order to maintain a competitive advantage. Technology continues to leave its footprint on innovative business growth ventures, […]

January 6th, 2016

Should Your First Business Be a Franchise?

If you’re thinking about what type of business to start, buying a franchise might be worth consideration. Franchises are great for many entrepreneurs: everything is laid out for you, which makes your work a lot easier. But on the other hand, many business owners find that franchises stifle their ability to make creative decisions. Ask […]

January 5th, 2016

Top Apps for Small Business Owners

Author: Staci Matt

Owning a small business is a tough job, and purchasing the appropriate systems for organization, communications, finance, and more can be stressful.  In today’s mobile world, it is essential that you can access tools while on the go.  Thankfully, there are many applications that are inexpensive, easy to use, and extremely helpful!  I’ve rounded up […]

January 4th, 2016

Mondays with Mike: 7 Secrets to Stellar Speeches

Whether it’s a Cub Scout awards ceremony or an address to the Chamber of Commerce, every one of us is called on to speak in public from time to time.  While the notion of giving a speech makes some people anxious and others invigorated, the truth is we can all improve our public speaking skills […]

December 31st, 2015

Are You Pickier Than Your Pickiest Customer? (You Should Be)

It’s time for you to stop cutting your business a break, to stop letting things slide. If you want to improve as a business, learn to out-picky your pickiest customer. Try putting on your pickiest view of the world, and force-fit this filter onto your employees’ eyes as well. Let’s try out this pickier-than-the-pickiest-customer view […]

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