February 12th, 2016

Why Most Business Mergers Fail (and What to Do About It)

It starts off as a brilliant idea. The small business owner is interested in buying another company or they want to sell theirs. Dollar signs and possibilities float around in their head. After a lot of hard work, the transaction is done and everyone celebrates. But then, it ends up hurting the future of the […]

February 11th, 2016

5 Ways to Enhance Employee Education Without Breaking the Bank

Author: Carol Roth

Strong businesses invest in their employees with a variety of perks, privileges, and training. However, changing times have changed the way employers deliver benefits. For example, tuition refund was once a potential employee benefit. Now, with the cost of tuition, fees, and room and board increasing (in today’s dollars) from $3,877 in 1982 to more […]

February 10th, 2016

Work Your Biz Wednesday: 5 Business Books to Boost Your Small Business

Normally, I give a list of the latest business books I’ve read to give you a guide to resources that will help you grow your business, but this is a list of classic books and ideas. Many of the books on this list have been updated recently, but they are solid and relevant as they […]

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February 9th, 2016

How to Encourage Your Employees to Adopt New Technology Solutions

Author: Staci Matt

Most people are averse to change. If employees are accustomed to using a certain technology or process, it can be difficult for them to accept a new solution.  Whenever a new technology is implemented, business owners should expect pushback and have a plan ready to overcome it.  Here are some simple steps you can take […]

February 8th, 2016

Mondays with Mike: Empower Your Employees With These 3 Questions

We’re entrepreneurs at least partly because we want to be in charge.  We have the vision, the plan, and the drive to achieve success.  That’s why it’s hard to loosen our grip on the reins sometimes.  Hard, but absolutely critical. If you insist on making every decision in your company, you’ll never, ever grow much […]

February 5th, 2016

The Need is Now: Nextiva and Phoenix Children’s Hospital Partnership

Nextiva is committed to helping organizations in our community and nationwide that we are passionate about supporting, which is why we started Nextiva Cares.  During the month of February, we are partnering with Phoenix Children’s Hospital for their “The Need is Now” campaign to support the building of their new Pediatric Trauma Center. Nextiva is […]

February 5th, 2016

5 Underrated VoIP Features That Will Improve Your Productivity

Voice over Internet Protocol (VoIP) is becoming the new business norm. Companies are steadily transitioning away from their old analog phone services in favor of the newer, more adaptable and feature-rich communications technology that VoIP has to offer. VoIP’s surge in popularity can be attributed to its numerous value-added features. VoIP makes it easy for […]

February 2nd, 2016

Six improvements to make in your customer service experience (that you can begin today)

Here are six areas of your customer service experience that may be ripe for a review and overhaul: areas where you may be able to make a significant improvement due to their importance and how often these areas are overlooked in many businesses. 1.      Become scientific–and traits-based– in your hiring. The reality is that not […]

January 27th, 2016

How to Close the Gap from Prospect to Happy Customer

Sales is a scary thing for many small business owners, but if you can figure out how to turn your sales fear into sales courage, you will change the game in your business. The key lesson I have learned about sales, in my almost 17 years in business, is that the gap between getting a […]

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