Nextiva Tuesday Tip: How Do Your Employees Really Feel About the 24/7 Workplace?

Is your small business using technologies that enable employees to stay connected to work even outside of work hours? If so, are you concerned your employees might feel overloaded by the need to check in with work when they’re off the clock?

Well, stop worrying. According to a recent Gallup Poll of full-time U.S. employees, nearly 80 percent of them feel somewhat or very positive about being able to use computers and/or mobile devices to stay connected to their jobs outside of normal working hours.

???????????????????????????????????A cynic would say perhaps one reason so many people feel good about being able to check in with work after-hours is that most of them don’t actually do it. About one-third (36 percent) frequently connect with work online after-hours, while 64 percent admit to doing so occasionally, rarely or not at all. (Apparently, they just like knowing the option is available.)

However, don’t be so cynical just yet. The study also reveals that 86 percent of those who regularly check in with work of their own accord, and 81 percent of those whose employers require them to do so, think it’s a positive development.

Of course, employees like being able to connect with their jobs outside regular working hours because it enables them to do things like attend their children’s school functions, take time off or work flexible hours. But work-life balance can quickly tip out of balance, as every small business owner knows from experience.

How can you ensure that the ability to work after-hours continues to have an upside for your team? Here are 3 tips:

  • Pay attention. If you notice employees seem like they’re starting to burn out, grumble or complain, assess what’s going wrong. Sometimes the ability to check in 24/7 can lead to a compulsion to do so.
  • Encourage downtime. Make sure employees have “disconnect” time to recharge their personal batteries by unplugging from their devices. Model this behavior yourself.
  • Pull back. Even if you require employees to be available and check in after normal work hours, try to set reasonable limits. For example, you could say that employees must be available up until 10 p.m and after 7 a.m. Even if employees have to be available 24/7, try staggering that responsibility so everyone gets some days off. 
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