Helpful Guides, Tutorials, Videos, & FAQs

What are the advantages of Nextiva Trunking?

SIP Trunking is a non-hosted service offered by Nextiva to set up communication between a local or enterprise PBX to...
Setting a Static IP Address on the NETGEAR WNR3500L

Before programming your NETGEAR router, you will need to acquire your static IP information. This information should be provided by...
Setting a Static IP Address on a Panasonic Device

Note: This guide is only compatible with the Panasonic KT-UT123B phones and additional Panasonic KT-UTXXX devices. The first step when...
How to set up do not disturb

Automatically send all incoming calls to the user’s voicemail, instead of ringing the phone. Choose the image that looks most...
Setting Up a SonicWall with Nextiva

To skip to the section to disable SIP ALG click here. To skip to the section to prevent Double...
How to Set Up CounterPath Bria 3

Bria 3 is a business class mobile and computer application provided by CounterPath. It includes the ability to transfer and conference...
Setting up X Lite

X-Lite is a free application for computers. The free version of this application does not include the ability to transfer...
Creating or updating a security PIN

The security PIN is needed when calling Nextiva support to make changes to the account or get account-specific information. Choose...
Using CommPilot Express

Choose the image that looks most like your screen once logged in. olderversion From the Nextiva Voice Admin Dashboard, hover...
How to Set Up Bria for iPhone

Bria is a business-class mobile application provided by CounterPath. It is not a free program, and when installing it you...
How to add custom ringback tones

Choose the image that looks most like your screen once logged in. Custom Group Ringback allows the administrator to customize...
Identifying SIP ALG

SIP ALG (Application Layer Gateway) is a security component of most commercial routers. In addition to router firewalls, SIP ALG...
Setting a Static IP Address on a Cisco/Linksys Phone

NOTE: This guide is not compatible with the Cisco SPA525G phone. The first step in assigning a static IP address...
Setting up call me now

Call Me Now allows someone browsing your website to click a web-based link or icon to initiate...
Nextiva vFAX settings

You have many different customizable options within the Nextiva vFAX Portal that can help you personalize and optimize your Nextiva...

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