Nextiva’s forte is providing VoIP, or Voice over Internet Protocol, telephone service to small and medium sized businesses.  But what exactly is VoIP, and how does it work?  We’re going to give you a quick break down, so you understand this how this communications technology was created – and where it’s going!

Developed in 2004, VoIP transforms phone calls into digital data by allowing subscribers to utilize broadband Internet access to make and receive calls.  VoIP has the ability to compress the sound on phone calls into data packets.  Within milliseconds, the data is sent over the Internet and converted back into sound for the recipient.  In other words, you have the ability to make calls through your Internet connection, rather than through a phone line – it’s that simple!

VoIP presents many benefits to consumers, including flexibility, functionality and – most popularly – cost efficiency.  Users are now able to make and receive local and long distance calls for a flat monthly fee, rather than paying for a per-minute program with a traditional phone service.   And with that reduced rate, they have the ability to handle more data over the Internet carrier, as opposed to traditional phone lines which only let two persons speak at a time.  VoIP service also offers customers the options to simply modify their phone settings on-the-go through a computer dashboard.

Although VoIP is relatively new, it has already achieved wide acceptance and use and is now one of the most hyped technologies in the communications industry.  Even more scientific advances in VoIP are expected over the next few years, and it is on course to replace the POTS (or Plain Old Telephone System) completely.  VoIP technology has been nothing short of revolutionary in the field of voice communications, and companies as large as AT&T have adopted VoIP services into their large networks to eventually go wireless.

To adopt VoIP technology as the communications option for your business, contact Nextiva at 800.983.4289 or fill out a request form here.