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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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Phone Setup

Add phones and assign them to users.

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Use your Nextiva phone service on your mobile phone.

Call Flows

Set up a menu to greet and direct callers.

  • Uploading a common phone list

    Choose the image that looks most like your screen once logged in. olderversion Store frequently dialed numbers in the cloud...
  • Setting up calling name and number

    Choose the image that looks most like your screen once logged in. The calling name and number is what is displayed...
  • Setting up internal location caller ID

    Choose the image that looks most like your screen once logged in. olderversion Businesses with multiple locations may want to...
  • How to set up call group pick up

    Group pick-up allows you to answer calls from any phone using a feature access code. When receiving an incoming call,...
  • How to set up call parking

    Call Parking allows users to park a call against a member of their group so that any other member of...
  • How to set call notify

    Automatically forward unanswered calls to any phone number or extension after a defined number of rings. Choose the image that...
  • Viewing call history reports

    Choose the image that looks most like your screen once logged in. Viewing call history reports in NextOS From the...
  • Anonymous and selective call rejection

    Automatically forward unanswered calls to any phone number or extension after a defined number of rings. Choose the image that...
  • How to Add a Cisco 303G to Nextiva Account

    All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased from Nextiva will need...
  • How to Add a Cisco 504G to Nextiva Account

    All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased will have to be...
  • How to Add a Cisco 525G to Nextiva Account

    All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased from Nextiva can be...
  • Adding a Poly SoundPoint IP 331

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Adding a Poly SoundPoint IP 335

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • How to Add a Poly SoundPoint IP 550

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
  • Adding a Poly SoundStation IP 5000

    When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
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