Helpful Guides, Tutorials, Videos, & FAQs

Uploading a common phone list

Choose the image that looks most like your screen once logged in. olderversion Store frequently dialed numbers in the cloud...
Setting up calling name and number

Choose the image that looks most like your screen once logged in. The calling name and number is what is displayed...
Setting up internal location caller ID

Choose the image that looks most like your screen once logged in. olderversion Businesses with multiple locations may want to...
How to set up call group pick up

Group pick-up allows you to answer calls from any phone using a feature access code. When receiving an incoming call,...
How to set up call parking

Call Parking allows users to park a call against a member of their group so that any other member of...
How to set call notify

Automatically forward unanswered calls to any phone number or extension after a defined number of rings. Choose the image that...
Viewing call history reports

Choose the image that looks most like your screen once logged in. Viewing call history reports in NextOS From the...
Anonymous and selective call rejection

Automatically forward unanswered calls to any phone number or extension after a defined number of rings. Choose the image that...
How to Add a Cisco 303G to Nextiva Account

All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased from Nextiva will need...
How to Add a Cisco 504G to Nextiva Account

All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased will have to be...
How to Add a Cisco 525G to Nextiva Account

All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased from Nextiva can be...
Adding a Poly SoundPoint IP 331

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundPoint IP 335

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
How to Add a Poly SoundPoint IP 550

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...
Adding a Poly SoundStation IP 5000

When setting up a new device on your Nextiva account, the first two steps are to create a User and add...

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