How to Add a Cisco 504G to Nextiva Account

All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased will have to be manually added.

Adding a Cisco 504G:

  1. Visit, and click Client Login to log in to NextOS.
  2. From the NextOS Home Page, select Voice
  3. From the Nextiva Voice Admin Dashboard, click the Add link in the Devices tile. 
    Adding Devices
  4. Select the Own device radio button at the top of the screen. 
    Own Device
  5. Select the Cisco SPA504G from the drop-down list and enter the MAC address. 
    Model and MAC Add
  6. Click the blue Assign button toward the bottom of the screen. A pop-up message will confirm if the device was successfully provisioned. Once you see the confirmation message, the device has been added to your account. You can assign it to a user at a later time, or go on to step 7 to assign it now.
    Device Added
  7. To assign the device to a user, select the user to whom the device will be assigned from the drop-down list below the blue Assign button.
    Adding a User
  8. Click the green Finish button at the bottom of the screen. A pop-up message will appear confirming that the device was successfully assigned to the user.
    User Assignment Confirmation
  9. Click the green Done button toward the bottom to exit the screen.
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