Businesses with multiple locations may want to display different caller IDs for each location to help identify and differentiate their teams. An internal caller ID displays the caller’s location name and number or extension on the recipient’s device within the same Nextiva Voice network.
Updating up internal location caller ID
From the Nextiva Voice Admin Dashboard, hover over Locations > Manage Locations. Select the location > Location Outgoing Number > enter the Location Caller ID name > Save.
NOTE: The Caller ID name has a 15-character limit.