Installing Nextiva Unity Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Nextiva Unity Agent interface Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Managing calls from Nextiva Unity Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Managing Call Recording from Nextiva Unity Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Transferring calls from Nextiva Unity Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Escalating a Call to a Supervisor from Nextiva Unity Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Nextiva Unity Reception interface Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Nextiva Unity Supervisor Interface Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Sending Instant Messages from Nextiva Unity Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Customizing Statistics in Nextiva Unity Supervisor Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Configuring Thresholds from Nextiva Unity Supervisor Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Silent Monitoring from Nextiva Unity Supervisor Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Changing Agent ACD State from Nextiva Unity Supervisor Nextiva Unity is releasing a new version (8.6.5) of the desktop application, containing new features and multiple bug fixes. All...
Nextiva Unity Graphical Dashboard Nextiva Unity Graphical Dashboard is a Microsoft Windows application, which provides real-time inbound and outbound call statistics for Call Centers,...
Creating Tabular Templates in Nextiva Unity Graphical Dashboard Tabular templates display statistics in a table, which can be presented for both Call Center queues and individual Agents. Under...
Creating Graphical Templates in Nextiva Unity Graphical Dashboard Graphical templates display statistics in a variety of graphical elements, including charts, tiles, and half and full gauges. Graphical templates...