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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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Phone Setup

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Call Flows

Set up a menu to greet and direct callers.

  • Nextiva Call Encryption

    Nextiva Call Encryption adds an additional layer of security for voice calls made on the Nextiva network. By request, encryption...

  • Delays in audio conversations

    If a delay in conversation is occurring, network issues or defective equipment is typically the culprit. Delays in audio with...

  • Delayed audio

    If a delay in conversation is occurring, the network or equipment is typically the culprit. While calls are connected, the...

  • My audio has a echo

    An echo is a sound of voices repeating on a call at a later interval. Typically, the party that hears...

  • Your audio cuts in and out

    Defective hardware or improper network configuration can cause audio to cut in and out. If the problem occurs on one...

  • Dropped calls

    Dropped calls are inconvenient, and they may drop as a result of an unstable network or improper configuration. Common symptoms...

  • Firewall access rules

    Firewall Access Rules control the flow of inbound and outbound Internet traffic from the local network to the public Internet....

  • Static on the line

    When hearing static, crackling on the line, buzzing, or other audio quality issues, hardware failure might be the cause. Hardware...

  • Cannot transfer calls

    When the call transfer function stops working, a network or hardware issue is usually the cause. It is important to...
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