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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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  • Caller ID showing as spam

    Why are my outbound calls being marked as spam? The three major mobile carriers in the United States are partnering...

  • STIR/SHAKEN FAQs

    The number of robocalls and spam calls that our customers (and ourselves) are receiving is increasing. Empowered by the TRACED...

  • Creating locations in NextOS

    Creating locations in NextOS allows administrators to set up individual settings for each office, including location voice settings. Choose the...

  • Managing call flows

    Set up a menu for callers and customize the call flow to fit your business needs best. Route calls based...

  • Holiday schedules

    Add holidays to business hours to route incoming calls differently during specified holidays, for example to voicemail or an answering...

  • Setting Up a Cisco 192

    When setting up a Cisco 192, the first two steps include creating a User and assigning the device. If the...

  • Logging into NextOS

    Visit nextiva.com, and click Login at the top right corner to access NextOS. From the NextOS home page, you can quickly...

  • Viewing all numbers

    View and manage all phone and fax numbers assigned to your Nextiva account directly from one location. Choose the image...

  • CRM Customization: Quick Start

    ⚠️ Nextiva CRM has been retired from the Nextiva product offerings and is currently not available to new users.  Customize...

  • Amazon Chime Messages

    Nextiva’s newest partnership with Amazon Chime aims to elevate team collaboration centered around a robust video conferencing platform. Use Amazon...
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