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Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

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  • Are you experiencing choppy or poor audio while on calls?

    Call quality can affect your business’ ability to communicate with customers. Instantly get a temperature check of the overall call...
  • NextOS Platform

    Learn how to set up and manage your company’s phone system by watching out the videos below. 
  • Nextiva Voice

    Learn how to set up and manage your Nextiva business phone service by checking out the videos below. 
  • Transferring your phone numbers to Nextiva FAQ

      What is phone number transferring (aka porting)? Transferring is the process of moving your phone number away from your...
  • NextivaONE App requirements

    Below are the minimum system and OS specifications. Please note that the minimum system requirements may change over time. Mobile...
  • Managing surveys

    Once created you can preview surveys, download survey results and reports, and copy the survey link all from one screen. ...
  • Getting started with Nextiva Business Phone for Microsoft Teams

    Nextiva Business Phone for Microsoft Teams allows you to make and receive calls from within the Teams workspace – giving...
  • Users with multiple profiles

    NextOS makes it simple for users to manage and access multiple accounts, also known as profiles, all from one screen....
  • 10 digit dialing FAQs

    As of Oct. 24, 2021, the FCC is requiring that local telephone companies force all customers to dial the full...
  • Troubleshooting the NextivaONE mobile app

    If you’re experiencing any issues with the Nextiva Mobile App, such as inbound or outbound calls failing or you’re receiving...
  • Emergency numbers as extensions

    Nextiva currently reserves certain blocks of numbers to be used as extensions to prevent accidental dialing of emergency or other...
  • Setting up WiFi for Nextiva X 815/835/885

    The Snom A210 Wi-Fi dongle is required to set up Wi-Fi for the Nextiva X-815/835/885, allowing the device to connect...
  • Advanced IVR HIPAA compliance requirements

    The below guidelines must be followed when creating or modifying a task within the IVR tool to maintain HIPAA compliance....
  • Poly VVX250, 350, and 450 phone tutorial

    Check out the tutorial below to learn how to use your Poly VVX 250, 350, 450 phones.  Related articles Provisioning...
  • Location voice settings

    Customize each location’s voice settings such as music on hold, business hours, Nextiva Anywhere, and more. Choose the image that...
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