Nextiva Voice Analytics: Creating Custom Groups Creating custom groups is a great way to look at data for a group of selected users or locations to...
Nextiva Voice Analytics: Increasing Close Rates How can businesses use call data to increase close rates? The quality of the conversations between agents and prospects directly...
Nextiva Voice Analytics: Tracking the Locations of Customers How can companies determine where customers are located? Knowing their locations can help companies advertise strategically. For example, a company...
Nextiva Voice Analytics: Accessing Critical Data Instantly How can company executives easily receive up-to-the-minute data? Staying abreast of principal statistics around the company empowers them to make...
Nextiva Voice Analytics: Monitoring Multiple Reports How can business leaders effectively monitor multiple reports? Reviewing a variety of reports to stay informed can be vital to...
Are you experiencing choppy or poor audio while on calls? Call quality can affect your business’ ability to communicate with customers. Instantly get a temperature check of the overall call...
Want to check the overall call quality of a location or user? Call quality can affect your business’ ability to communicate with customers. Instantly get a temperature check of the overall call...
Want to check the overall call quality of your business? Call quality can affect your business’ ability to communicate with customers. Instantly get a temperature check of the overall call...