When Can I Cancel Service with My Current Carrier?

Disconnected numbers CANNOT be ported. Please wait until your number has been completely ported before calling to cancel service with your current provider.

Nextiva Porting will send you a port date via email. We recommend waiting a couple of days after your port has completed before calling to cancel with your current carrier.

When you do cancel with your previous provider, please confirm with them that they are removing the number from their system. If your number is left in their system, some of their customers may have trouble calling you.

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Updated on April 7, 2018

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