Creating a Holiday Schedule

Set up a Holiday schedule so all incoming calls during specified holidays forward to voicemail or an answering service, for example. You can also set the schedule to follow the predefined processing policies automatically each year, monthly, weekly, or daily. 

From the Nextiva Voice Admin Dashboard, hover over the username in the top-right corner and select My Account Schedules Create Schedule.

Enter the schedule details below and click Save

  • Schedule Name: Enter a descriptive name for the schedule.
  • Type: Select Holiday.
  • Level: Select the availability of the schedule:
  • Enterprise: Anyone in the enterprise can use this schedule.
  • Location: Only the specified Location(s) can use this schedule. Select the desired location(s) from the Location drop-down list.
  • User: Only the specified User(s) can use this schedule. Select the desired User(s) from the User drop-down list.

Click Plus (+) under Events and create new events such as Thanksgiving and New Year’s Day > Save > Finish.

Need additional help? Click here.
Updated on November 16, 2020

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