Download NextivaONE Free Desktop & Mobile Apps
What's new? Product updates & enhancements
  • Submit a case
  • Chat
  • User icon Login
    Sign in to Nextiva Communications
    Sign in to Nextiva CXNEW
    Sign in to Nextiva Support Portal
Holiday Tips

Do you have a special holiday promotion you want customers to know about? Will your office be closed over the holidays? Fill out this form for a schedule change. Also, check out these helpful tips for ensuring seamless business communication during the holidays.

Nextiva Support Center

Searching...
WEBINARS | QUICK START ACCOUNT SETUP | PRODUCT UPDATES | SYSTEM STATUS | PASSWORD RESET
Video Hub

Explore and watch our helpful how-to videos.

Phone Setup

Add phones and assign them to users.

NextivaONE

All your collaboration and communication tools in one place.

NextivaONE App

Use your Nextiva phone service on your mobile phone.

Call Flows

Set up a menu to greet and direct callers.

  • Nextiva Contact Center Videos

    Watch the video below to learn more about Nextiva Contact Center. Stay tuned for more videos!
  • Bulk import users and devices

    Instantly upload users, their settings preferences, and devices using our bulk import templates. Log in to the NextOS admin portal...
  • Message Pro Overview

    With Message Pro, you can send a text message from and to a team’s primary phone number, which all assigned...
  • NextivaONE Mini View

    Mini View is a compact view of the NextivaONE desktop app that lets you place it anywhere on your screen,...
  • Recommended configuration settings for Go Integrator Cara

    For the best results, ensure the following settings are enabled under the Configuration menu. For instructions on how to install...
  • Supervisor coaching

    The Supervisor Coaching feature enables call center supervisors to provide real-time coaching to agents during customer calls. Agents can communicate...
  • Nextiva CX videos

    Manage all your social media and online reviews from one place – check out the videos below to learn more.
  • Troubleshooting: Desktop App update help

    It’s important to install new app updates whenever available. When troubleshooting desktop app problems or to make sure your app...
  • Availability and status in NextivaONE

    Adjust availability settings or quickly check the status of other teammates via team presence in NextivaONE. Choose to automatically show...
  • Managing Chat and Rooms

    Send and respond to teammates via instant message – including the ability to send and receive files and emojis. You...
  • Sending and responding to text messages

    Send and respond to texts directly from the Nextiva app using your Nextiva business phone number.  Sending a new message...
  • NextivaONE keyboard shortcuts

    Instantly perform specific actions in the Nextiva desktop app with keyboard shortcuts. Find all available keyboard shortcuts for the NextivaONE...
  • Troubleshooting NextivaONE Mobile app audio

    Here are three quick tips if you are experiencing issues with your Nextiva Mobile app for iOS, such as audio...
  • Installing NextivaONE for Linux

    Download for Linux Once installed, you can log in and get started. For more information on how to use NextivaONE, click...
  • Go Integrator Cara videos

    Learn how to install Go Integrator Cara and integrate Nextiva voice and supported CRM systems by watching the videos below. 
Prev Next
Become a
Better Business
Nextiva Blog Icon
Nextiva Blog

Nextiva is shaping the future of growth for all businesses. Start learning how your business can take everything to the next level.

Go learn Blue Arrow
  • Products
  • What's New?
  • Business Phone Service
  • Small Business Phone System
  • Small Business VoIP
  • Enterprise Phone System
  • Cloud PBX
  • VoIP Call Center
  • Contact Center Solutions
  • Social Media Management
  • Reputation Management
  • Inbound Call Center
  • Community
  • Newsletter
  • News & Media
  • Partners
  • Affiliates
  • Integrations
  • Events
  • Company
  • Contact Us
  • Leadership
  • Board of Directors
  • Nextiva Cares
  • Careers - WE'RE HIRING
  • System Status Status Green Arrow100% Status Blue Arrow
Nextiva Facebook Icon Nextiva Twitter Icon Nextiva LinkedIn Icon
Nextiva is the #1 Rated Business Phone System. Copyright © 2025 Nextiva, All Rights Reserved. Terms and Conditions | Privacy Policy | Security Policy | Patents | Sitemap