Escalate An Existing Support Ticket An existing Nextiva support ticket is required to escalate. Please provide us with as much information as possible, as a detailed report will help improve the response time.Contact Name* Business name (optional) Are you hard down?*YesNoEmail* Additional Emails (optional) Please add any other email that need to be copied on escalation updates. Phone Number*Nextiva Ticket # To Escalate* Enter Your Account Number or Business Phone Number* A recent support case should be linked to your account for an escalation.Reason for Escalation*CaptchaIf you are hard down, please contact our Support team by calling 800.375.5325. They are best equipped to ensure your issues are resolved as rapidly as possible. Δ
