Check your physical network hardware and have this information available when setting up a router for your Nextiva account.
With Nextiva service, most routers can be set up to work with your phone. Our Support Team puts our best effort into making your current network setup work as-is before suggesting changes.
However, not all routers have been tested to work with Nextiva’s service, and some are just not compatible.
In order to ensure the best call quality, we suggest getting one of the following routers:
- Linksys WRT54GL
- Netgear WRN 3500L V2
Both of these routers allow a third party firmware, called Tomato, to allocate bandwidth to ensure your phones have enough Internet speed.